Medical Records Clerk

MEDIKO: Mission driven & committed to delivering high-quality medical care to the communities we serve.

Our dedicated Healthcare Professionals find meaning, support and new opportunities to learn and grow their skills every day. It's what sets us apart from other healthcare industries and drives our success in the correctional healthcare space.

Whether you are just graduating from nursing school or bringing years of experience to your new position at MEDIKO, you will benefit from our competitive compensation, commitment to safety and exposure to the diverse healthcare needs of the clients we serve.

If you're ready to take on a role that will enrich your career and make a real impact to your community, we encourage you to APPLY TODAY to get the conversation started!

The Medical Records Clerk will manage and maintain patient medical records in a correctional healthcare setting, ensuring accuracy, confidentiality, and compliance with healthcare regulations. This role will organize, file, and retrieve medical documents, process documentation requests, and support healthcare staff in maintaining up-to-date patient information. The Medical Records Clerk will also ensure adherence to facility policies and state regulations regarding record-keeping and data privacy.

How YOU can Make an Impact:

• Create and maintain accurate medical records for inmates, including gathering and organizing necessary documentation.

• Collect patient demographic information from various sources, including institutional records and sending facilities.

• Initiate health records for new patients and ensure proper filing and accountability of all health records.

• Ensure the availability of records by following chart mark-off procedures and facilitating chart location activities.

• Review and maintain medical records to ensure completeness, accuracy, and compliance with MEDIKO, facility, and regulatory standards (HIPAA, ACA, NCCHC).

• Pull and prepare health records for medical practitioners, including charts for Medical, Dental, Mental Health, Sick Call, Chronic Care, and Transfers.

• Maintain active records in alphabetical order and ensure proper processing of diagnostic results, x-rays, MARs, and lab tests.

• Comply with all relevant confidentiality standards, including HIPAA, and facility-specific guidelines regarding the release of medical information.

• Facilitate the Release of Information (ROI) process from external providers, law enforcement, and authorized individuals.

• Ensure all medical records for transfers and legal requests are copied and forwarded in accordance with policy and regulations.

• Assist in ordering and maintaining an adequate supply of medical records forms and clerical supplies.

• Participate in Quality Improvement activities, cost containment efforts, and maintaining facility safety standards.

• Communicate effectively with medical staff, management, and correctional facility staff regarding medical record status and needs.

• Maintain and utilize the Electronic Medical Record (EMR) system for scanning and updating patient information.

• Assist with departmental tasks and provide support to team members as needed; may require overtime to meet operational needs.

• Perform other related duties as assigned.

What we Ask of YOU:

• Bachelor's degree in a relevant field (e.g., Human Resources, Finance, Sales, Business Administration, Healthcare Administration, or related discipline) from an accredited institution preferred.

• Additional certifications or specialized training may be required depending on the function (e.g., Certified Human Resources Professional (PHR) for HR roles, Certified Public Accountant (CPA) for Finance roles, etc.).

• Minimum of 2-3 years of relevant experience in the specific functional area (e.g., HR, Finance, Sales, Marketing, Operations, etc.).

• Experience in healthcare, correctional healthcare, or a regulated industry is preferred.

• Demonstrated success in applying function-specific skills (e.g., employee relations for HR, financial reporting for Finance, or sales strategy for Sales) is required.

• Knowledge of relevant industry-specific regulations, compliance standards, and best practices may be required, particularly for roles in highly regulated functions like HR and Finance.

• Relevant industry certifications based on the role (e.g., PHR, SHRM-CP, CPA, etc.).

• Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility.

Joining MEDIKO comes with perks to support you in your personal and professional journey:

• Competitive Pay and MVP Bonus Program

• Benefits package including Medical, Dental, and Vision insurance for you and your family

• Preferred Pharmacy Network options

• MDLIVE virtual Provider telehealth options

• Wellness program

• Health Savings Accounts and Health Reimbursement Account options with company match

• Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage

• Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans

• Paid portion of Maternity Leaves

• Employee Assistance Program

• Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays

• Participation in the MEDIKO 401(k) Retirement Plan with company match

• Employee Referral Bonuses

• Tuition Reimbursement Assistance Plan

• Free Continuing Education

• Access to Perks and Discounts at nationally recognized chains, service providers and retailers

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.