Front Desk Receptionist

Barry Pointe Family Care 2.0 Front Desk Receptionist Sign in to apply Kansas City, MO Sign in to apply Shift Available: Monday-Friday 8:00 a.m.-5:30 p.m. and rotating Saturdays 7:30a - 1p ESSENTIAL Duties: Welcomes patients and visitors in a warm, friendly and professional manner as they exit the Clinic. Ensure that the superbill is collected and check to ensure that all services performed were appropriately recorded. Determining what patient follow up services or appointments are required. Schedule patients for return appointments into the EMR system. Verifies that all demographic and insurance information is current. Collects co-pays and past pending debts if not collected from the front office check-in. Reconcile all documents from visit and place them with the medical record. Distribute documentation to the appropriate place when internal referrals have been ordered by the providers. Reconcile cash and credit card payments and deliver items to the billing office. Accepts documents from patients that require action from either the nursing staff or providers (i.e.: FMLA forms, mail order prescription forms). Participates in planning, implementing and collecting data for quality improvement initiatives as directed by either the Support Service Manager or Team Leader. Communicates with clinical staff and other ancillary departments to ensure patients are flowing through the clinic in a timely manner. Attend appropriate meetings and participate in committees as assigned. All other duties as assigned. EDUCATION/QUALIFICATIONS: High school diploma or GED. Ability to communicate clearly and positively. Minimum of 3 months related administrative or customer services related experience. Basic knowledge of medical terminology. Ability to spend a significant amount of time sitting and using a computer. Knowledge of customer service concepts including importance of appropriate image. Current Basic Life Support certificate. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Ability to Commute: Kansas City, MO 64158 (Required) Ability to Relocate: Kansas City, MO 64158: Relocate before starting work (Required) Work Location: In person See company reviews