Join Our Pediatric Team as a Medical Receptionist Superstar!

We are seeking a customer-oriented Medical Receptionist to join our team at Winston-Salem Pediatrics. The ideal candidate will have a passion for children and excellent customer service skills.

At Winston-Salem Pediatrics, we are dedicated to providing exceptional pediatric care in a warm and welcoming environment. Our practice is committed to the health and well-being of children, offering comprehensive services from infancy through adolescence. We pride ourselves on our compassionate approach and our strong relationships with the families we serve.

Join our dynamic team and become part of a practice that values collaboration, professional growth, and a supportive work environment. We offer competitive compensation, and a comprehensive benefits package. At Winston-Salem Pediatrics, you will have the chance to make a meaningful impact on the lives of children and their families.

Responsibilities:

• Greet and welcome patients, parents, and visitors in a friendly and professional manner.
• Check patients in and out of the office efficiently.
• Verify and update demographic and insurance information.
• Assist with scheduling appointments, referrals, and billing questions.
• Manage phone systems, including answering and directing calls.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Ensure patient satisfaction by addressing any issues promptly and professionally and answering questions calmly and compassionately at all times.

Experience:

• Previous experience in a front desk or guest relations role preferred.
• Knowledge of healthcare practices helpful.
• Familiarity with EMR systems (Athena) preferred.
• Ability to communicate effectively.
• Multi-tasking, flexibility, attention to detail, and being a team player.

Benefits:

• Comprehensive 401(k) Plan: Secure your future with our robust 401(k) plan, featuring generous employer matching to help you build a solid retirement.
• Dental Insurance: Keep your smile bright and healthy with our comprehensive dental coverage.
• Flexible Schedule: Enjoy a perfect work-life balance with our adaptable scheduling options tailored to your needs.
• Health Insurance: Stay in top shape with our extensive health insurance plans designed to keep you and your family healthy.
• Paid Time Off: Recharge and relax with ample paid time off, ensuring you have the time to unwind and rejuvenate.
• Disability Insurance: Rest easy knowing you're covered with both long-term and short-term disability insurance, fully paid for by the practice.

Schedule:

• Monday - Friday: 8:00 AM - 5:00 PM
• Extended Hours: One day per week required to work until 7:00 PM
• Weekends: No weekends required

Equal Employment Opportunity (EEO ): Winston-Salem Pediatrics is an equal opportunity employer. We adhere to all EEO guidelines and practices, ensuring a fair and inclusive hiring process for all candidates.