Clerk Receptionist

  • Trinity Health
  • Springfield, Massachusetts
  • Full Time
Employment Type: Full time Shift: Day Shift Description:

Mercy Medical Center is looking for a receptionist to join our Radiology Team. The Receptionist is responsible for providing exceptional customer service and care to all patients and clients.

What you will do:

  • Greeting patients and administering check- in and registration
  • Preparing charts
  • Answers multi-line phone and triages calls.
  • Scheduling appointments and procedures for exams and procedures
  • Completes a variety of clerical and data entry assignments.
  • Creates and maintains a professional, caring and customer-oriented environment.

Position Highlights and Benefits:

  • Full Time, 40hr Day Shift
  • Location: Springfield
  • Patient-centric environment
  • Career growth and advancement potential

Minimum Qualifications:

  • High School Diploma or equivalent required
  • 1 years' experience in healthcare preferred.
  • Excellent computer abilities.
  • Excellent written, oral communication and customer service skills.
  • Familiarity with medical terminology.
  • Ability to manage multiple phone lines simultaneously.

Facility Information

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job ID: 483551060
Originally Posted on: 7/1/2025

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