Hospital Outpatient Front Desk Coordinator

• Answers telephones and transfers calls to appropriate staff member, announcing call.
• Welcomes patients and visitors, professionally; adheres to HIPAA regulations.
• Schedules patients, establishes appointments in timely manner.
• Registers all patients upon arrival to the center.
• Contacts patients with reminder of next day's appointment and reschedules appropriately if needed.
• Prints all face sheets for the next day's appointments.
• Maintains an accurate clinic electronic calendar.
• Facilitates upon requests, patient appointments with ancillary services.
• Verifies insurance authorization is received and noted in electronic medical record. Hyperbaric Medicine Authorizations are specific to the service. Validates authorization is current.
• Validates all charges from the previous day are entered into the system.
• Appropriately discharges patients from EMR at the time of discharge.
• Collects patient co-payments and sends to the cashier daily.
• Requests medical records at referral intake from referring physician and/or facilities.
• Supports staff, with assigned project based work.
• Participates in assuring adequate office supplies are available.
• Creates and modifies documents using Microsoft Office as needed.
• Performs clerical duties to include but not limited to, scanning, photocopying, faxing, mailing, etc.
• Maintains electronic and manual filing systems.
• Signs for and distributes UPS/FedEx/Airborne packages.
• Performs additional duties as assigned.

Must complete and pass required medical screening, background checking and drug test