Receptionist

Receptionist

Job Type: FT | Days

Wage scale: $19 - $22/per hour

Your experience matters Rainier Springs

At Rainier Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

Responsible for greeting guests and receiving calls, determines the nature of their business and directing them to the appropriate staff. Demonstrates

excellent customer service skills. Able to perform a wide variety of clerical duties such as typing, filing, copying, message taking or other duties as

assigned. Facilitates follow of information through the hospital while adhering to HIPAA guidelines. Works closely with the Business Development and

Assessment departments in the patient assessment and admission process. Must be competent in obtaining patient vitals when asked by Assessment

Department (not applicable in Washington).

Receptionist responsibilities include:

• Greet patients and guests upon arrival and ensure their comfort.
• Demonstrates excellent guest relations in communication and cooperation, assists patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner.
• Records and routes telephone and in-person messages accurately, completely, and promptly.
• Maintains an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
• Demonstrates thorough knowledge of hospital emergency code response procedures with ability to calls codes through the speaker system in a
• correct and audible manner.
• Routes incoming mail promptly and to the correct departments or individuals. Maintains awareness of highly confidential and/or important
• documents received at the hospital (as assigned).
• Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors.
• Assists Assessment and other departments as required.
• Offers assistance to the Business Development/Community Relations Department with respect to special projects and community involvement.
• Able to maintain professionalism in a variety of stressful situations.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

Comprehensive medical, dental, and vision plans, plus flexible-spending and health- savings accounts

Competitive paid time off and extended illness bank package for full-time employees

Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage

Tuition reimbursement, loan assistance, and 401(k) matching

Employee assistance program including mental, physical, and financial wellness

Professional development and growth opportunities

Qualifications and requirements

• High school diploma or equivalent preferred. Combination of education and relevant work experience may be accepted.
• Previous clerical and customer service experience preferred.
• Valid driver's license preferred.
• Additional Requirements: CPR and CPI certified within 30 days of employment. May be required to work flexible hours and overtime.

About Us

Rainier Springs is a 72-bed hospital located in city, state, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters

EEOC Statement

"Rainier Springs is an Equal Opportunity Employer. [Facility Name] is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.