PRN Receptionist

At Lakeview Village, we are friendly professionals who are united by our passion for providing aging adults with a lifestyle and quality services above the rest. No matter the stage in your career, this is your opportunity to be a part of a community that creates cherished memories for our residents.

Lakeview Village is a continuing care retirement community. We have an opening for a Receptionist to work PRN.

Lakeview's Receptionist presents the best "first impression" possible for Lakeview residents, guests, visitors, and staff by meeting their needs with excellent customer service and professionalism. Performs a variety of duties to ensure smooth operations at Lakeview.

Why join us?

• Competitive pay
• Health, dental, and vision benefits
• Retirement plan with employer match
• Employee Assistance Program
• Fitness center and pool

Job Duties and Responsibilities

• Assists residents, guests, and employees by answering phones in a timely manner; directs guests and visitors to appropriate locations; and provides information and referrals to staff as needed.
• Assists with clerical duties including, but not limited to: copying, faxing, filing, and collating.
• Ensures that office forms are kept up to date.
• Forwards faxes to appropriate departments or residents.
• Sells stamps and postage; postmarks outgoing mail for residents and departments.
• Books trips and activities for residents.
• Opens and closes the cash register each day, verifies the balance and daily sales.
• Departmentalizes fees, totals and copies them, and correctly enters them into the cash register.
• Makes reservations for guest rooms, distributes keys, and accepts payments.
• Sells guest meal tickets.
• Accepts and appropriately forwards job applications when the HR offices are closed.
• Interacts with prospective residents, provides them with basic information regarding the services at Lakeview.
• Receives, sorts, forwards, and distributes incoming mail.
• Processes work orders.
• Becomes familiar with both Eastside Terrace and Heritage desk duties.
• Ensures that assigned areas of the facility are maintained in a safe, clean, and orderly manner.
• Attends and participates in in-service educational classes and on-the-job training programs.
• Develops and maintains a good working rapport with inter-department personnel and other departments within the facility, to ensure that departmental programs can be properly maintained to meet the needs of the facility and residents.
• Ensures that Residents' Rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to express grievances are followed.

Qualifications

• High School Diploma or GED is required.
• Must have at least two years of experience as a receptionist, or in administrative support services.
• Demonstrates good communications skills, including but not limited to effective reading, writing, speaking, and analytical skills, with a fluent understanding of English.
• Must possess a good working knowledge of the Microsoft Office Suite software.
• Must possess basic mathematical skills.
• Ability to work independently, prioritize tasks appropriately, and exercise sound judgement where procedures cannot be standardized.
• Ability to administer and follow straightforward written or verbal instructions.
• Possesses an empathetic approach to the elderly.
• Able to work in a team setting with residents, relatives, staff, and others.

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