Receptionist

Job Summary:

The Receptionist will provide exceptional customer service to clients and visitors while performing a variety of administrative and clerical tasks. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to handle multiple responsibilities efficiently.

Essential Responsibilities/Duties:

• Greet and assist visitors, clients, and employees in a professional manner.
• Answer, screen, and route phone calls to appropriate personnel.
• Manage the reception area to ensure it is tidy and presentable.
• Schedule appointments and manage calendars for executives or managers.
• Handle incoming and outgoing mail and packages.
• Perform data entry and maintain filing systems.
• Address and resolve visitor or client inquiries and complaints.
• Provide information about the organization and its services as needed.
• Coordinate and schedule meetings and conferences.
• Assist with office supplies inventory and ordering.
• Support other administrative staff with various tasks as required.

Qualifications:

Education –

• High School Diploma or equivalent required
• Bachelor’s degree, preferred.

Competencies/Skills –

• Excellent verbal and written communication skills.
• Strong problem-solving abilities, adaptability to change.
• Excellent PC skills including MS Office applications.

Experience –

• Proven experience as a receptionist, front office representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Professional appearance and demeanor.