Receptionist/Operator

Memorial Hospital of Sweetwater County
Rock Springs, Wyoming
Full Time

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- MHSC is an equal employment opportunity employer and does not discriminate on the basis of gender, age, race, color, creed, religion, national origin, marital status, sexual orientation, gender identity, mental or physical disability or uniformed services status. MHSC is dedicated to fostering an inclusive environment that recognizes the contributions and supports the advancement of all because an inclusive environment can enhance the quality of healthcare, improve hospital/community relations, and positively affect the health status of society. No candidate will be rejected based on any of the above or any disability that, with reasonable accommodation, does not prevent performance of the essential job duties.
- MHSC is committed to the “Planetree” methodology of “Person-Centered Care”. Person-Centered Care is more than hospitality. It is more than amenities and inviting surroundings. Person-Centered Care is an evidence-based framework for improved patient and family engagement, better clinical outcomes, increased staff retention/ recruitment, and high value care. Person-Centered Care creates workplaces that energize and inspire joy. It places patients and caregivers at the center of the care experience and unites communities around health and wellness. This approach also focuses on supporting the professional and personal aspirations of healthcare professionals who can more effectively care for others when they feel cared for themselves.
JOB SUMMARY
- Operates the telephone switchboard, answering all incoming calls to the hospital, relays inter-hospital calls and places out-going calls in a courteous and professional manner. Responsibilities also include greeting and directing patients, visitors, and staff members; accurately and effectively paging hospital and medical staff using the hospital’s paging and public address systems; responding to and contacting various hospital and medical staff for emergency situations; researches missing or incorrect patient information and keys updated information into the Affinity computer system; prepares and mails a variety of written correspondence; performs a variety of clerical tasks as assigned. Must believe in and promote the mission and vision of Memorial Hospital of Sweetwater County.
JOB QUALIFICATIONS
- Education:
  - High School diploma or equivalent required.
- Job Knowledge and Skills:
  - Excellent communications skills. Typing speed 40 wpm.

Job ID: 480824678

Originally Posted on: 6/11/2025

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