Front Desk Agent

2 years

Excellent Hospitality Opportunity in The Penn's View--Old City Philadelphia's Leading Boutique Hotel since 1990

• Greet guests with a warm smile and check them in efficiently
• Answer phone calls and assist with reservations and inquiries
• Maintain a clean and organized front desk area
• Provide exceptional customer service and address any guest concerns promptly
• Assist with administrative tasks such as filing and data entry
• Collaborate with other staff members to ensure a seamless guest experience

...Hiring Immediately!

Compensation: Hourly (Based on Experience)

Customer Service

Attention to Detail

Communication

Organizational Skills

Problem Solving

Teamwork

Professionalism

Reservation Management

Multitasking

Communication Skills

Interpersonal Skills

Ability to Maintain Cleanliness and Organization

Computer Skills (Resy, Microsoft Outlook, Word, Excel, Adobe)

Experience in Hospitality and/or Office Administration

Telephone Skills

Punctuality

Phone Etiquette

Organization

Excellent Customer Service

Ability to Speak Clearly and Articulately on the Telephone

Guest Relations

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