Patient Care Coordinator (Administrative Assistant)

Patient Care Coordinator -Chillicothe, OH

Hourly Rate is $15.00/hr.

We offer a comprehensive benefits package, which includes:

Paid Time Off (PTO)

Medical, Dental, and Vision Insurance

Long-Term Disability Insurance

Life Insurance

Employee Assistance Program (EAP) Providing support for personal and work-related challenges

Employee Engagement through Nectar Recognition and rewards program

401(k) (Non-Matching) Retirement Plan

At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.

Responsibilities

* Administrative Support : Perform a range of office tasks efficiently

* Patient Assistance : Support the Hearing Care Professional in guiding patients and serve as their primary liaison.

* Appointment Management : Optimize scheduling to maximize test opportunities and track patient engagement.

* Marketing & Sales : Assist with local marketing efforts, cultivating new community relationships and referrals.

* Communication : Handle incoming calls and follow up with patients professionally.

* Documentation & Compliance : Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.

* Financial Processing : Manage payments, reconcile cash balances, and oversee inventory.

* Office Environment : Maintain a clean, welcoming workspace.

Qualifications

High School diploma or equivalent

Preferred: 2 years' experience in office administration, sales, or customer service

Proficiency in MS Office

Flexible to work varying hours

Competencies

Customer service orientation

Team Player

Self-motivated, organized and decisive

Join Beltone and grow professional in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer.