Administrative Assistant- ABLE House

Submit and track authorizations for all new admissions and continued stay services within required MCO timeframes. Assist clients with completing HRA paperwork. Perform monthly eligibility and benefits verification. Provide additional billing and authorization support as needed to ensure timely reimbursement. Enter client demographic and insurance information into the Electronic Health Record (EHR). Maintain organized intake files (digital and paper) and track missing documentation. Prepare correspondence, reports, and documents (Administrative Reports, U.R. and Q.I. reports). Update Quest and enter clients' HMO information when needed. Maintain the Disposition of Non-Acceptance Log Book and Equipment Inventory Log Book. Maintain HRA RTP reports and ensure proper filing of all submitted HRA applications and related correspondence. Maintain OASAS Client Data Systems (PAS 45, PAS 48, PAS 44) and HRA S.T.A.R.S system. Answer phones, greet visitors, and provide general front desk coverage when needed. Prepare and organize documents, correspondence, and daily reports. Maintain office supplies and assist with general operational tasks. Protect client confidentiality and comply with HIPAA regulations and agency policies. Perform other duties as assigned by the Program Director. Education and/or Work Experience Requirements: High School Diploma required; Associate's Degree preferred. Minimum 1-2 years of intake, administrative, or healthcare office experience. Experience in behavioral health, substance use treatment, or medical billing preferred. Strong computer and data-entry skills; familiarity with EHR systems a plus. Excellent communication and customer service skills. Ability to multitask while maintaining accuracy. Knowledge of Medicaid and Managed Care billing beneficial (training available).