Medical Office Assistant-Employee Health

Category: Nursing Unlicensed City: Jackson State: Tennessee Shift: 8 - Day (United States of America) Job Description Summary: Responsible for performing clerical/ environmental duties and organizational compliance task. Responsible for appointment scheduling and chart management. Provides medical care and information to patients so that they may fully utilize and benefit from clinic services. Conveys a positive image of clinic. Employee is subject to call back and overtime as required by the clinic. ESSENTIAL JOB FUNCTIONS: Fulfills patient care duties to include checking schedules and organizing patient flow; accompanying patients to exam/ procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing exam room/ setting up instruments etc.; collecting patient history; performing screenings/ lab test per Medical Provider's orders; assisting Medical Provider/ other Licensed nursing staff with various procedures; charting; relaying instructions to patients/ family; answering telephone calls and providing pertinent information. Assists with clerical duties to include sending and receiving patient medical records; completing patient referrals for diagnostic test or specialist services; completing other forms and requisitions as needed; scheduling appointment / verifying insurance coverage; entering patient demographics; managing charts to ensure information is completed and filed appropriately. Fulfills environmental duties to include cleaning exam/procedure room/ instruments and equipment between patient visits to maintain infection control; sterilize any equipment or instruments according to scheduled maintenance program; keeping appropriate records; ordering, sorting, storing supplies; restocking exam/ procedure rooms. Orders patient supplies and completes referrals for patients. Fulfills organizational duties to include respecting and promoting patient rights; following all Clinic Policies and Procedures and System wide policies. Responds to medical emergencies, initiates CPR or appropriate action, and notifies appropriate personnel. Contributes to a positive work environment and the overall team effort of the clinic. Performs related responsibilities as required or directed. Performs preceptor duties to new employees and students to provide needed guidance during orientation. JOB SPECIFICATIONS: EDUCATION: Must have High School diploma, some college preferred or attended and/ or graduated from training to become a Medical Office Assistant. LICENSURE, REGISTRATION, CERTIFICATION: Attain CPR certification during the introductory period and maintain certification during employment. EXPERIENCE: Preferred minimum of one year work experience in health care field. On the job training provided for further skills. KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of health care field and/ or medical specialty. Knowledge of specific assisting task related to health care or the particular medical specialty. Knowledge of information that must be conveyed to patients/ families. NONDISCRIMINATION NOTICE STATEMENT We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. West Tennessee Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered a position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to follow West Tennessee Healthcare's accommodation precautions to mitigate the spread of illness.