Bilingual (English & Spanish) Intake Receptionist
- GLADE RUN LUTHERAN SERVICES
- Reading, Pennsylvania
- Full Time
Bilingual (English & Spanish) Intake Receptionist
Reading, PA
4 DAYS AGO
22608197
Summary
Reading, PA
In-Person
$15.00 - $16.00 per Hour
6 Months Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day, Night, Weekend Shift / Full-Time / Hours May Vary
Description
Overview We are seeking a professional and friendly Bilingual (English & Spanish) Intake Receptionist to be the first point of contact for our organization. In this role, you will be responsible for managing all incoming communications, including phone calls, messages, and inquiries, ensuring they are accurately routed to the appropriate team members. You will play a key role in maintaining an organized, efficient, and professional office environment while delivering excellent customer service to visitors, clients, and staff. This position is ideal for someone with strong communication and organizational skills who thrives in a fast-paced, front desk setting.
Responsibilities
Answer and manage all incoming phone calls in a professional and courteous manner
Respond to WhatsApp messages and voicemails in a timely manner
Collect and document new client intake information (name, insurance, location, services needed, etc.)
Received caregiver applications and enter their information in the system
Route calls and messages to the appropriate department (Scheduling, HR, Compliance, Administration, Director)
Maintain an organized intake log of all calls and requests
Assist caregivers with general questions and direct them as needed
Greet visitors and maintain a welcoming front desk environment
Support office staff with administrative tasks as needed
Skills
Professional and friendly demeanor
Strong attention to detail
Ability to stay calm under pressure
Problem-solving and decision-making skills
Team player with a positive attitude
Qualifications
Previous experience in receptionist, intake, or administrative role preferred
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to handle high call volume in a fast-paced environment
Basic computer skills (Microsoft Office, email, data entry)
Bilingual (English/Spanish) preferred
Experience in home care, healthcare or staffing agency setting is a plus
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Additional Details
How To Identify Potential Job Scams
Reading, PA
4 DAYS AGO
22608197
Summary
Reading, PA
In-Person
$15.00 - $16.00 per Hour
6 Months Experience
High school graduate or equivalency certificate (GED)
No Commission
40.00 hours per week / Day, Night, Weekend Shift / Full-Time / Hours May Vary
Description
Overview We are seeking a professional and friendly Bilingual (English & Spanish) Intake Receptionist to be the first point of contact for our organization. In this role, you will be responsible for managing all incoming communications, including phone calls, messages, and inquiries, ensuring they are accurately routed to the appropriate team members. You will play a key role in maintaining an organized, efficient, and professional office environment while delivering excellent customer service to visitors, clients, and staff. This position is ideal for someone with strong communication and organizational skills who thrives in a fast-paced, front desk setting.
Responsibilities
Answer and manage all incoming phone calls in a professional and courteous manner
Respond to WhatsApp messages and voicemails in a timely manner
Collect and document new client intake information (name, insurance, location, services needed, etc.)
Received caregiver applications and enter their information in the system
Route calls and messages to the appropriate department (Scheduling, HR, Compliance, Administration, Director)
Maintain an organized intake log of all calls and requests
Assist caregivers with general questions and direct them as needed
Greet visitors and maintain a welcoming front desk environment
Support office staff with administrative tasks as needed
Skills
Professional and friendly demeanor
Strong attention to detail
Ability to stay calm under pressure
Problem-solving and decision-making skills
Team player with a positive attitude
Qualifications
Previous experience in receptionist, intake, or administrative role preferred
Excellent communication and customer service skills
Strong organizational and multitasking abilities
Ability to handle high call volume in a fast-paced environment
Basic computer skills (Microsoft Office, email, data entry)
Bilingual (English/Spanish) preferred
Experience in home care, healthcare or staffing agency setting is a plus
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Additional Details
How To Identify Potential Job Scams
Job ID: 523645306
Originally Posted on: 6/4/2026
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