Customs Compliance Administrator

The Customs Compliance Administrator will manage all functions associated with import and export compliance across the organization., including overseeing and auditing the activities of Tigercat Industries Inc.’s customs brokers and freight forwarders, while facilitating day-to-day import and export operations. The successful candidate will have experience with import and export control regulations, policies, and procedures, as well as conducting compliance audits of internal processes and external service providers to ensure adherence to applicable customs and trade requirements

Location: 63 Morton Ave. E., Brantford, ON

Dedicated Day Shift: 8:00am - 4:30pm, Monday - Friday

Responsibilities may include:

• Review, verify, and process import/export documentation, including commercial invoices, packing lists, bills of lading, CUSMA/NAFTA certificates, export declarations, and related shipping documents.
• Prepare customs entries in customs software to obtain timely shipment release.
• Knowledge of Harmonized System (HS) tariff codes and application of appropriate tariff treatments in accordance with Canadian and U.S. customs regulations, including CUSMA where applicable.
• Generate and review duty and tax calculations for shipments, ensuring accuracy and compliance with applicable regulations.
• Monitor and track international shipments through to release, resolving any delays or discrepancies.
• Communicate and coordinate with transportation providers, customs brokers, and internal Tigercat departments to ensure efficient movement of goods and compliance with requirements.

Skills and Experience:

• Strong understanding of international trade and logistics, with solid knowledge of Canadian and U.S. customs regulations, including CUSMA requirements and HS classification.
• High level of integrity, professionalism, and ethical conduct.
• Customer-focused with strong relationship-building skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with management, employees, transportation providers, customs brokers, and regulatory agencies.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficient in Microsoft Office (Word, Excel, Outlook) and Adobe Acrobat.
• Strong attention to detail and ability to manage multiple projects simultaneously.

What We Can Offer You:

• Family-Oriented Company: Lots of social events, BBQ’s, pizza parties and more!
• Competitive Wages and Profit Sharing: In addition to competitive wages, we celebrate our financial success together through profit sharing.
• RRSP Matching Program: Retirement planning? We’ve got your back!
• Skills Development and Training Reimbursement: An opportunity to self-identify industry-related learning opportunities available for pre-approval and repayment.
• Company-Paid Healthcare Benefits and EAP: Your well-being matters. Our healthcare benefits go beyond prescriptions and medications. Take advantage of massages, physiotherapy, vision coverage and more! Plus, our Employee and Family Assistance Program (EAP) offers many exciting free programs.
• Active Social Committee: Take part in our annual family picnic, adult and children’s Christmas parties, theatre events, sporting events and tournaments, family outings, and discounted admission prices for attractions across Ontario!

Why work for Tigercat Industries group of companies?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story !

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.