Administrative Assistant III - Detainer and Emergency Absence - Classification and Inmate Transportation Division (035245)

JOB SUMMARY

Performs complex administrative support work. Work involves providing administrative support

including disseminating information; assisting with maintaining filing systems; preparing and editing

reports and documents; and providing guidance to others. Works under general supervision with

moderate latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Participates in the planning and execution of agency programs; assists in the development of

administrative and technical assistance policies and procedures and in analyzing and seeking

solutions to problems; and responds to inquiries regarding rules, regulations, policies, and

procedures.

B. Prepares, edits, and distributes correspondence, reports, forms, and documents; coordinates

the processing of inmate-related documents; and develops, coordinates, and maintains filing,

record keeping, and records management systems.

C. Prepares, interprets, and disseminates information concerning agency programs and

procedures; and provides liaison with program staff, other departments, organizations, and local,

state, and federal law enforcement and corrections agencies.

D. Performs criminal information searches and retrieval using Texas Department of Public Safety

criminal history system access.

E. Trains others and provides technical assistance in the program area.

• Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. Two years full-time, wage-earning customer service, clerical, secretarial, administrative

support, technical program support, or criminal justice experience. Fifteen semester hours

from a college or university accredited by an organization recognized by the Council for

Higher Education Accreditation (CHEA) or by the United States Department of Education

(USDE) may be substituted for each six months of experience.

1. Experience in inmate classification preferred.

• Must have or be able to obtain a certificate of course completion for the Texas Law

Enforcement Telecommunications System (TLETS) policy and procedures training from the

Texas Department of Public Safety within six months of employment date.

Must meet and maintain TLETS access eligibility for continued employment in position.

For details see:

B. Knowledge and Skills

1. Knowledge of office practices and procedures.

2. Knowledge of business terminology, spelling, punctuation, and grammar.

3. Knowledge of agency and departmental organizational structure, policies, procedures,

rules, and regulations preferred.

1. Skill to communicate ideas and instructions clearly and concisely.

2. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the

public.

1. Skill to interpret and apply rules, regulations, policies, and procedures.

2. Skill in problem-solving techniques.

3. Skill in the use of computers and related equipment in a stand-alone or local area network

environment.

1. Skill to prepare and maintain accurate records, files, and reports.

2. Skill to review technical data and prepare technical reports.

3. Skill in the use of Microsoft Office Suite or equivalent to include word processing,

spreadsheet, database, or presentation software programs.

1. Skill to train others.

2. Skill to type 45 words per minute (with no more than 10 errors) preferred.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend

repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze,

alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate

motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving

objects, radiant and electrical energy, working closely with others, working alone, working

protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include

computer and related equipment, calculator, copier, fax machine, telephone, dolly, and

automobile.