Unit Clerk - Mulberry Campus

  • Rosecrance Inc
  • Rockford, Illinois
  • Full Time

Leaders in recovery. Champions of hope.

At Rosecrance we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Purpose: To provide medical records and support services for Triage and Crisis Residential.

Job Requirements:

  • Highschool Diploma/GED

Job Qualifications:

  • High school diploma or equivalent combination of education, training and experience
  • Keyboarding ability of 50 WPM
  • Word processing experience or equivalent training
  • Knowledge of medical records processing helpful
  • Excellent spelling, proofreading and grammar skills
  • Experience or training in a Windows-based computer environment

Essential Responsibilities:

1. Work an eight hour shift five days a week and be available to work additional hours when necessary. Overtime may be required.
2. Create matrixes for appropriate clients and file in the client record.
3. Input admissions and discharges into the software system as needed.
4. Monitor error/rejection/ineligible reports and provide prescribed follow up with clinical and supervisory staff.
5. Perform weekly health record reviews and record in client record as required.
6. Track that all documentation is in the electronic health record software and mark complete, incomplete or missing documentation.
7. Serve as a member of the Medical Records and Outpatient teams and participate in all team meetings and activities as required.
8. Coordinate and maintain organization of the assigned outpatient teams.
9. Maintain client charts as assigned.
10. Input data and prepare reports as assigned.
11. Maintain and schedule transportation requests
12. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
13. Deliver exceptional customer service consistently to every customer.
14. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
15. Assume other related responsibilities as assigned by Supervisor.

Schedule: 1st -Shift Monday-Friday 8:00 am - 4:30 pm

Job Type : Full-time

Work Location: Mulberry Campus

Starting Salary : Based on education, experience and credentials

  • $19.32 per hour

Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including:

  • Salary based on education, experience, and credentials
  • Medical, dental, and vision insurance with multiple plan options to meet your needs
  • 401(k) plan with employer match and discretionary employer contribution
  • Group Life Insurance including LTD and AD&D
  • Tuition assistance and licensure/certification reimbursement
  • Paid Time Off, sick time, bereavement leave
  • Referral program earning up to $1,000 per hire!
  • Wellness plan with certain facilities offering an on-site gym
  • Daily pay available through financial wellness provider: UKG Wallet

About Us:

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Health and Safety:

Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community.

Equal Employment Opportunity:

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Partnerships:

Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

Job ID: 523552212
Originally Posted on: 6/3/2026

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