Requirements
- 6 or more years of experience in enterprise systems support and cloud infrastructure administration.
- Proficiency in Amazon Web Services core components including EC2, VPC, IAM, S3, and Lambda.
- Experience with Amazon Connect contact center technologies and serverless API integrations.
- Experience with Infrastructure as Code using CloudFormation or Terraform and CI/CD automation.
- Experience in Python or Bash scripting for cloud-native workflow optimization.
- Experience with AWS security best practices, CloudWatch monitoring, and logging compliance.
- Excellent verbal and written communication skills.
- Design and deploy resilient AWS environments and cloud-native application architectures.
- Manage complex AWS account structures, IAM roles, and least-privilege security policies.
- Configure Amazon Connect contact flows, routing profiles, and third-party system integrations.
- Implement automated infrastructure provisioning using CloudFormation and Terraform orchestration tools.
- Integrate generative AI solutions and prompt engineering using the Amazon Bedrock platform.
- Troubleshoot infrastructure issues and perform regular system maintenance and upgrades.
- Analyze system performance and identify cost optimization opportunities across cloud resources.
Job ID: 523507287
Originally Posted on: 6/3/2026
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