Campus Store and Mailroom Assistant

Position Description:

The Campus Store & Mailroom Assistant is a student worker position that supports the daily operations of both the Keuka College Campus Store and Mailroom. This role is ideal for students who are dependable, friendly, organized, and enjoy helping others. Students in this position will gain valuable experience in customer service, retail operations, inventory management, mail processing, and campus services while supporting the needs of the campus community.

Campus Store Duties

• Greet and assist customers in a professional and welcoming manner.
• Operate the cash register, process sales, and handle cash and card transactions accurately.
• Stock shelves, replenish merchandise, and assist with setting up product displays.
• Keep the store clean and organized by folding clothing, tidying shelves, and sanitizing surfaces regularly.
• Assist with inventory counts, receiving shipments, and restocking merchandise.
• Provide support for store-related events, including Open Houses and other campus events.
• Follow store policies and safety/security procedures.

Mailroom Duties

• Assist students, faculty, and staff with package and mail pickup.
• Receive, sort, and distribute incoming mail and packages accurately and efficiently.
• Process outgoing mail and assist with shipping services.
• Maintain accurate records using mailroom software and tracking systems.
• Ensure mailroom areas remain clean, organized, and secure.
• Provide excellent customer service while handling confidential and sensitive information.
• Assist with mailroom projects and special assignments as needed.

General Responsibilities

• Maintain a professional and positive attitude while representing Keuka College.
• Follow all departmental policies and procedures.
• Perform other duties as assigned by the Campus Store Manager and/or Mailroom Supervisor.

Physical and Scheduling Requirements

• Must be able to lift up to 50 lbs.
• Weekday and evening availability is required, and occasional weekend shifts may be needed during peak times and special campus events.

Minimum Qualifications

• Currently enrolled in an on-campus undergraduate program at Keuka College
• In good academic and conduct standing
• Reliable, self-motivated, and eager to help others
• Detail-oriented and organized
• Strong communication skills (verbal and written)
• Comfortable learning and using a Point of Sale (POS) system
• Able to multitask in a fast-paced environment

Preferred Qualifications

• Previous experience in retail or customer service
• Prior cash-handling experience

This job description provides an overview of the responsibilities and requirements for this position. Specific duties and responsibilities may evolve to meet the Colleges needs.

Keuka College is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. In accordance with the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential.