Front Desk Assistant, Counseling (PT), CPRN13534SS

Front Desk Assistant, Counseling (PT), CPRN13534SS

Front Desk Assistant, Counseling (PT), CPRN13534SS
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.

College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Primary Duties and Responsibilities:
Provides general office support with a variety of clerical activities and related tasks. The Front Desk Assistant will be responsible for answering incoming Calls, directing calls to appropriate sources, mail distribution, flow of correspondence, requisition of supplies as wall as additional clerical duties.

Answer multi-line telephone, screen and direct calls; provide information to callers; record and distribute messages to administrators, faculty, and staff; greet persons approaching desk, direct to correct destination, and schedule appointments.

Provide general administrative and clerical support; prepare correspondence and documents as needed.

Monitor and maintain office equipment; maintain an organized reception area, supply storage room, and workroom; maintain communication with student employees; maintain general office files (at desk and in common areas).

Manage office supply inventory; responsible for processing work orders and purchase requisitions as needed; accept deliveries and disseminate to proper individuals; sort and distribute mail and deliveries.

Responsible for verifying student information while maintaining student privacy/confidentiality according to FERPA guidelines.

Maintain an in-depth knowledge of College policy by reviewing Administrative Procedures and Board Policies; cultivate inter-departmental relationships to facilitate requests made of other departments.

Update procedure manuals.

Other duties as assigned.

Qualifications:

• Education
  • High School Diploma or GED required.
  • Associates Degree with some office technology/business courses included preferred.

• Experience
  • 1 year of office experience required; knowledge of administrative/clerical procedures; customer services required.
  • 2 or more years of office experience preferred; knowledge of administrative/clerical procedures; customer services preferred.

Working Conditions:

Personal computer, printer, copier, telephone, fax and scanner.

General office environment-extensive use of the telephone and computer.

Ability to lift up to 25lbs.

Position is 20 hours/week between 8:00 am - 7:00 pm, Monday through Friday.

This position requires a background check.

Part-Time Work Schedule: 20 hours weekly

Hiring Range:
4 Hourly/Starting salary beginning at $17.59/hourly, based on education and experience.

Competitive starting pay is dependent on education and experience. College of DuPage also offers regular part-time positions a variety of fringe benefits including retirement benefits, access to holiday pay, personal time and other discounts on classes.

College of DuPage is an equal opportunity employer. The College of DuPage is committed to recruiting and retaining high performing talent to our institution, continuing our tradition of excellence. We encourage all people across the broad spectrum of those communities we serve to explore and apply for positions at COD for which they believe they are qualified.

College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.

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