Medical Receptionist

About Us: We are a dedicated rural healthcare facility that prides itself on providing compassionate, patient-centered care to our community. We believe that every interaction is an opportunity to make a positive impact, and our front office team plays a vital role in creating a welcoming, efficient environment for our patients.

Position Summary: We are seeking a highly organized and customer-service-oriented Medical Front Office Team Member to join our team. In this role, you will be the first point of contact for patients, managing scheduling, patient records, and general inquiries. This position requires a keen eye for detail, a warm demeanor, and the ability to thrive in a fast-paced environment. Flexibility to work 12-hour shifts, including Sundays, is essential.

Key Responsibilities:

• Greet patients and visitors with warmth and professionalism
• Register patients, verify insurance information, and manage appointment scheduling
• Answer and direct phone calls, addressing patient questions with clarity and empathy
• Ensure accurate data entry and management of electronic medical records
• Coordinate with medical staff to support efficient patient flow and address scheduling needs

Qualifications:

• High school diploma or equivalent (additional education or training in medical office administration a plus)
• Strong interpersonal and communication skills, with a genuine focus on customer service
• Detail-oriented with excellent organizational and multitasking abilities
• Ability to work 12-hour shifts, including Sundays
• Prior experience in a medical front office or healthcare setting preferred
• Familiarity with medical terminology and EMR software is a plus

What We Offer:

• Competitive starting rate of $22-$24 per hour
• Opportunity to make a meaningful impact in a supportive, close-knit team environment
• On-the-job training and support for professional growth
• Comprehensive benefits package for full-time employees

If you are compassionate, attentive, and dedicated to providing excellent service to our patients, we encourage you to apply and join our healthcare family.