Community Manager/Office Staff

We are seeking a highly organized and detail-oriented Office Staff to join our team. The ideal candidate will provide exceptional customer service, ensuring the smooth operation of our office environment. The Community Manager is responsible to manage the day-to-day operations of the homeowner associations assigned. This includes answering owner questions, assigning work orders to community vendors, working with the boards on projects within the community as well as enforcing the rules and attending meetings

• Oversee the financials of each association. This includes creating reports, budgeting, and ensure the Board is aware of the financial state of the association.
• Communicate with homeowners through the patented software communication tool.
• Interpret governing documents for enforcement and compliance.
• Create notices and newsletters on behalf of the association.
• Perform onsite visits to maintain knowledge of the community, administer compliance procedures, and oversee maintenance.
• Provide comprehensive administrative support to our team, including answering phone calls, responding to emails, and managing calendars and schedules.
• Perform data entry and maintain accurate records using our database management system.

The following skills are needed for this position:

• Excellent typing skills - at least 50 WPM.
• Effective communication - both verbal and written.
• Attention to detail.
• Great time management skills.
• Organized and detail orientated.
• Proficient in Word, Excel, E-mail Management.
• Customer care focused.
• Understands and can use different online meeting software

We are also looking for someone who displays the following characteristics

• Honesty
• Respect
• Great work ethic
• Personable
• Resilience
• Ability to manage stress

This job requires long hours using computers and screens, communicating via phone, coordinating meetings that require walking the community for inspections.

There are a number of deadlines that must be met and managed. This can cause stress. The person filling this position must deal with different types of people and issues.