Office Technician

The City of Everett is accepting applications on an open/competitive basis for the Civil Service examination process for OFFICE TECHNICIAN . The current vacancy is in the Park and Facilities Department.

Why Everett?

Working for City government is personally rewarding for those looking to make an impact at the community level. As an employer, we advocate for employee professional growth and value work-life balance .

The City of Everett is proud to be an Equal Opportunity Employer, and our goal is to recruit and hire capable and engaged job candidates from a diverse range of backgrounds. We are committed to creating and supporting an inclusive and welcoming environment for all employees.

The City provides excellent benefits , including medical, dental, vision, a retirement pension through , and basic life insurance plans. Employees will also accrue vacation, sick, and holidays throughout the calendar year. For more information on benefits for this position, click here:

About the Department

This position works closely with the Recreation Supervisor in the Recreation Information Office. Provides administrative and customer service support for the Parks Department, serving as the primary public contact for department services, and facilities. Responds to a high volume of inquiries from residents, community organizations, and stakeholders, addressing concerns, resolving complaints, providing information, and coordinating with department staff to ensure timely and accurate responses. Processes facility and park rental applications, collects and reconciles payments, prepares permits and supporting documentation for special use requests, and maintains records in accordance with municipal policies and procedures. Supports daily office operations through data entry, records management, scheduling, correspondence, and coordination with internal departments and external partners to ensure efficient delivery of public services.

About the Job

Perform varied responsible office support work of above average difficulty in various departments throughout the City typically without specific instructions and require considerable knowledge of office support functions at entry. Generally, work in this class is characterized by tasks requiring the operation of computers and the utilization of various software programs, preparing and maintaining spreadsheets and similar computer support activities standard to the area of assignment. Often the work is performed under deadline situations with infrequent supervision and requires the ability to independently prioritize work. Assignments may require considerable liaison with other employees, departments or agencies and with the general public. Results of work performed impacts the accomplishment of the goals and objectives of the assigned work area as well as the accuracy, reliability and acceptability of its processes or services.

Individuals in this class may monitor or train less experienced individuals or employees assigned to a lower classification and may check in-progress and completed work for accuracy. Work guidelines are available in the form of regulations, policies, procedures and instructions. Employees must use considerable initiative and judgment in interpreting or adapting guidelines. Work is reviewed in progress and upon completion for thoroughness, accuracy, timeliness and compliance with regulations, policies and procedures. Individuals in this class are responsible for maintaining high quality standards in their work.

For a full description of this position, please see the class specification on the .

ILLUSTRATIVE EXAMPLES OF WORK

• Process transactions involving several steps such as review of documents, determination of procedural compliance, computation or verification of data, fees or payment. Compile, complete and maintain recurrent technical, statistical and financial reports and records.

• Plan, organize and maintain subject matter files which include the classifying, cross-referencing and indexing of specialized technical subject matter. Maintain various manual or computerized records and files to assure the status of projects/programs are communicated to all concerned parties; prepare records and documents for filing, archiving or microfilming.

• Resolve procedural questions and complaints from the public, other agencies and City personnel.

• Explain programs, activities, policies and procedures within scope of authority and provide information of a limited or technical nature. Schedule facilities, events and staff utilizing appropriate methods according to different work environments or specialty areas.

• Perform receptionist duties such as receive calls, greet visitors and provide information and assistance by routing calls to appropriate individuals or departments, taking messages and responding to routine inquiries.

• Operate standard office equipment and machinery such as typewriters, calculators, fax machines, copiers, Dictaphones, telephones, multi-line phone systems and copiers. Operate numerous software programs with proficiency, including word processing, data management and spreadsheet applications.

• May organize, assign or monitor the work of less experienced or lower classification employees; may check in progress or completed work for accuracy or resolve routine operational problems.

• Perform other related duties as required.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

• Successful completion of course work or training in modern office principles and practices which include formal computer training, AND at least two years general office support experience which included public contact and required utilization of computers; OR

• Any equivalent combination which provides the required knowledge, skills and abilities.

HOW TO APPLY

• Application materials may be accessed via All applicants are required to complete and submit the following:

  • The standard City of Everett Application Form.

  • Responses to the Supplemental Questionnaire for OFFICE TECHNICIAN .

  • A resume is required and must be uploaded with the application. Failure to provide a resume will result in disqualification from the process.

• Applications must be submitted through the Citys online application system by 5:00 p.m. on June 21, 2026 to be considered.

• LATE, INCOMPLETE, FAXED, OR EMAILED APPLICATIONS WILL NOT BE ACCEPTED.

EXAMINATION STEPS

• The Supplemental Questionnaire is part of the application (weighed 10%).

• ·Top-scoring applicants will be called to an oral panel interview (weighted 90%), tentatively scheduled for July 9 and/or 10, 2026.

• All vacancies in this job class will be filled from the ranked Civil Service register established from the examination process for 12 months.

IMPORTANT NOTES

• A passing grade of 70.00 or higher is required on all parts of the screening process for placement on the ranked Civil Service eligible register.

• The examination process is designed to sample and measure the requisite knowledge, skills, and abilities.

• A pplicants claiming veterans preference points in accordance with RCW 41.04.010 as amended and meeting eligibility criteria must submit form DD214, or its equivalent or successor discharge paperwork, that characterizes his or her service as qualifying discharge as defined in

• Extensive background checks will be conducted.

• New hires begin employment at the first step of the salary range.

• This job classification is represented by Everett Municipal Employees Local 113, Filing Opens: June 2, 2026

  Filing Closes: June 16, 2026

  Open/Competitive

  A26044