Dispatcher-Clerk, Caltrans

and Duties Under general supervision of a Dispatcher-Clerk Supervisor, the incumbent receives functional supervision after a period of training and job assimilation; supervision is not subject to continuous and direct control. Will use 40+ channel radio, answer telephones, operate word processing equipment, maintain records, and enter data onto various spreadsheets and reports. Incumbent should have general geographical knowledge of the area. The incumbent must possess a valid 40 wpm typing certificate. As a dispatcher-clerk you are required to pass a Department of Justice background check and a drug screening test prior to appointment. The District Communications Center (DCC) is responsible for dispatching for the entire nine Bay Area counties and parts of three other counties that border our District. The nine Bay Area counties are: Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties. The DCC also handles some areas in Sacramento, San Joaquin and Lake Counties.
PARF# 04-6-1 441 / JC- 503849

Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please click here and search by typing in the classification title.

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Permanent, intermittent positions and are not subject to Post and Bid. A permanent, intermittent employee may work up to 1,500 hours in any 12 consecutive months. The number of hours and schedule of work shall be determined based upon the operational needs of each department.

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You will find additional information about the job in the Duty Statement .

Working Conditions

Position located at 111 Grand Avenue, Oakland, Alameda County.

Working in an office with fluctuating temperatures and lighting. Working irregular hours, including night shifts, weekends, and holiday is required. Noisy environment includes continuous ringing of telephones, computer printers, radio traffic and verbal relay of information that occurs simultaneously.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltranss evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employees designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.