Operations Manager

Operations Manager

Salary: $101,268.00 - $127,320.00 Annually
Job Type: Full Time
Job Number: Operations Manager - 26
Closing: 7/14/2026 11:59 PM Pacific
Location: 11110 Alondra Blvd., Norwalk, CA
Department: Operations Manager - 26
Division: Facilities

Description

Equity and Diversity
The District is strongly committed to achieving staff diversity and the principles of equal opportunity employment. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age, religion, marital status, disability, or sexual orientation in any of its policies, procedures or practices. In fact, the college encourages applications from all segments of qualified people.

Closing Date
This position will close on July 14, 2026 at 11:59 PM.

College Profile
Cerritos College is ranked 14th among the top 100 schools with the highest Hispanic enrollment in the United States by the United States Department of Education. We are a comprehensive community college for southeastern Los Angeles County. Communities within the college's district include Artesia, Bellflower, Cerritos, Downey, Hawaiian Gardens, La Mirada, Norwalk, and portions of Bell Gardens, Lakewood, Long Beach, Santa Fe Springs and South Gate. Cerritos College offers degrees and certificates in more than 180 areas of study in nine divisions. Enrollment currently averages approximately 20,000 students. Visit Cerritos College online at .

Department Profile
The Facilities department is dedicated to the maintenance of the campus's physical environment. As the stewards of the buildings and grounds on our campus, Facilities is the single point of contact for all service and maintenance requests. Dedicated to providing superior service to our clients (students, faculty, staff, and the neighboring community), Our staff evaluates and prioritizes customer service requests and works to ensure the highest standards of care and concern for the campus.

Summary
Plans, supervises, assesses, and evaluates, the work of staff responsible for providing custodial cleaning, refinishing, maintenance, and repair services. Oversees and ensures that facilities are suitable for use and comply with cleanliness and safety requirements. This position also provides complex administrative support to the Director, Physical Plant and Construction Services.

Distinguishing Career Features
The Manager, Operations reports to the Director, Physical Plant and Construction Services and is responsible for the maintenance, repair, replacement, and cleaning of all campus facilities during an assigned shift. The Manager requires the ability to assign, train, and review the work of custodial and maintenance staff and serve as a point of contact for facility issues on an assigned shift.

Job Duties

Essential Duties and Responsibilities

• Supervises, prioritizes, assigns, and reviews the work of staff responsible for providing custodial and general maintenance on a designated shift. Ensures high levels of staff productivity by reviewing inspections, reports, and physically observing work performed. Assists in developing performance standards.
• Confers with the Director, Physical Plant and Construction Services, or Facilities manager regarding the timing of specific levels of care and cleaning of facilities.
• Develops and communicates work schedules for custodial staff by identifying and interpreting calendars, activities, staffing productive time available, and priorities for cleaning, servicing and repair.
• Provides support to assigned staff to ensure they have necessary supplies and tools to complete work assignments. Obtains supplies and working equipment for use by custodians.
• Provides leadership in the new and emerging technologies.
• Leads, supervises, trains and evaluates assigned personnel. Certifies payroll for assigned personnel. Applies the terms and provisions of applicable collective bargaining agreements; state and federal laws; and District Board Policies and Administrative Procedures in personnel matters.
• Ensures training of new and existing custodians in areas such as, but not limited to safe work techniques, time-saving methods, use and documentation of chemicals, customer service, and identification of safety concerns. Works with employees to learn additional skills and correct deficiencies
• Oversees and personally inspects sites before and after cleaning for safety and sanitation considerations. Documents safety concerns and instructs custodial teams to resolve or forwards requests to Facilities for skilled maintenance support.
• Develops and monitors budgets and maximizes financial resources.
• Schedules and supervises project teams such as, but not limited to floor and other heavy cleaning teams. Oversees and may participate in cleaning, stripping, and resurfacing of floors and seating.
• Supervises and participates in maintaining records and performing a variety of general office tasks.
• Coordinates and supervises set up and strikes equipment for athletic events, school and outside activities.
• Prepares a variety of reports for District and external agency use. Participates in the process of developing and implementing mandated safety training programs such as training on MSDS, blood borne pathogens, equipment usage, etc. Conducts periodic safety meetings with custodial teams.
• Serves as a resource and first point of contact for urgent or unanticipated facilities matters during a shift.
• Participates on and chairs committees, task forces, and special assignments.
• Ensures accuracy of print and online publications related to the area of responsibility.
• Maintains currency of knowledge and skills related to the duties and responsibilities.
• Prepares recommendations and/or contracts as appropriate and submits them to the administration and/or the Board of Trustees for consideration.
• Performs other related duties as assigned.

Minimum Qualifications

Minimum Qualifications for Education and Experience
Requires an associate's degree or equivalent plus additional training in construction or maintenance trades, supervisory training, and 3 years of experience in a custodial or equivalent leadership capacity. Additional experience may substitute for post-secondary education. Understanding of and sensitivity to meeting the needs of the diverse academic, socioeconomic, cultural, disability and ethnic background of the student, community, and employee population.

Preferred Qualifications
Bachelor's Degree in Architecture, Engineering, Construction Management or Business Admin related field.

Supplemental Information

Knowledge and Skills
The position requires professional knowledge of:

• Theories, principles and practices associated with higher education or institutional facilities.
• Philosophy and objectives of the community college.
• Principles of functional leadership, training and performance evaluation.
• Pertinent federal and state laws and regulations.
• Strategic planning in organization and management practices, assessment, analysis and evaluation of programs, policies and administrative needs.
• Development, maintenance and administration of a budget.
• Methods, materials, tools and equipment used in custodial service, floor refinishing, and general maintenance.
• Principles and processes used in providing a complete system of custodial services on an institutional scale.
• Effective time-management/saving work practices.
• Work routines, hazards, and safety practices to conduct training of custodial staff

The position requires demonstrated skill in:

• Developing assessment, teaching, and learning processes that enhance student success and outcomes.
• Organizing work and building an effective team to meet the needs of the assigned areas.
• Oral and written language sufficient to prepare reports and professional correspondence.
• Human relations/interpersonal skills to conduct performance reviews, deliver presentations, and convey technical information to a wide variety of audiences.
• Math to prepare cost estimates, record and measure volumes and mixtures, and prepare cost estimates

Abilities
This position requires the ability to:

• Learn, interpret, and ensure compliance with state and federal laws, Title 5, and other federal and state regulations as related to the responsibilities of the position.
• Be open to change and new methods in the assigned area of responsibility.
• Continuously engage in learning and self-improvement.
• Meet change with innovation to promote and meet the college mission.
• Organize, plan, develop, and write new programs, develop new concepts, analyze outcomes, and prepare clear and concise reports.
• Guide and direct others in goal achievement.
• Direct and facilitate development of personal and team perspectives, and develop and deliver training programs.
• Develop and monitor budgets and maximize financial resources.
• Work cooperatively and productively with internal and external constituencies.
• Advocate for shared governance, collegiality, staff cohesiveness and for the core values of the institution.
• Build productive work teams, schedule, assign, and review the work of subordinates.
• Plan, prioritize, and assign work in order to meet yearly schedules and timelines.
• Learn and apply applicable District and labor contract policies, procedures, and rules.
• Write and maintain routine and sometimes complex records according to federal, state, local and District standards.

Physical Abilities
This position requires the physical ability to:

• Function in an office environment performing work of primarily a sedentary nature with some requirement to move about campus and to off-campus locales.
• Use hearing and speech to make presentations to groups and carry on conversations over the phone and in person.
• See with sufficient visual acuity to read printed materials and computer screens.
• Use hand/arm/finger dexterity to retrieve work materials and operate standard office equipment.
• Work a flexible schedule which may include evenings, weekends, and split schedules.

Licenses and Certificates Requires a valid driver's license. Requires a valid first-aid card.
Working Conditions
Work is performed indoors where minimal safety considerations exist.

Salary/Fringe Benefits
Grade 22 on District Management Salary Schedule ($8,439 - $10,610 /month).

Health and welfare benefits include District contribution for medical/dental/vision benefits and employee life insurance ($50,000). (Cash in lieu option available on medical insurance.)

Participation in the Public Employee's Retirement System that is also integrated with Social Security.

An annual stipend of $4,069 shall be provided to management employees with an earned doctorate degree.

Selection Procedure
After the application closing date, a search committee will review and invite the most qualified applicants for an interview. As these are highly competitive positions, meeting the minimum requirements does not guarantee an interview. If you have questions or would like to follow-up regarding your application, please contact Human Resources at ... as search committee members are unable to discuss specific recruitments.

Conditions of Employment This is a full-time, 12-calendar month classified manager position.

Hours of employment are: Monday through Friday 6:00 A.M. to 2:30 P.M. Weekends and evenings must be flexible.

Employment is to be effective as soon as possible following completion of the selection process. Individual who is offered employment shall be required to obtain fingerprints for a criminal history clearance through the State Department of Justice and remit the required fee for processing the fingerprints, Federal Bureau of Investigation (no fee if obtained at Cerritos College Campus Police Station), produce an original social security card, and submit negative TB test results (must be within the past four years or within the last 60 days if not previously employed in a school district in California) before employment.

Candidates must be able to provide proof of California residency prior to employment.

Proof of eligibility to work in the United States and signing of loyalty oath per Government Codes 3100-3109.

**Please note - the District does not provide for immigration sponsorships such as H1B Visas.

Application Procedure
Application materials must be submitted by the closing date. We are committed to providing an inclusive and accessible application process. If you require a reasonable accommodation to apply or interview due to a disability, please contact Human Resources at ... as early as possible. While advance notice (ideally at least 72 hours before the application deadline or scheduled interview) helps ensure we can meet your needs, we will make every effort to accommodate requests made at any time.

It is the applicant's responsibility to provide copies of all transcript(s) verifying all educational degree(s) and/or coursework required for the position. Transcripts must be from regionally accredited institutions. A foreign transcript must be evaluated by a NACES certified agency. The website address is www.naces.org.

Required Documents

1. Cover Letter
2. Resume/Curriculum Vitae
3. Copy of Unofficial Transcripts (Must show all coursework completed and the conferral date of the degree) OR High School Diploma if applicable.

To apply, visit

The District ensures that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, veteran status, physical or mental disability, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics. .

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