Sr. Coord, Office Sup

  • WestRock
  • Raleigh, North Carolina
  • Full Time
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

The Plant Operations & Office Manager serves as a key operational support partner to site leadership, providing integrated oversight of office administration, finance and accounting support, employee engagement activities, and manufacturing site reporting. This role ensures the plant operates efficiently from an administrative, financial, and people experience standpoint while maintaining accurate data, compliance, and professional standards across the site.

This position requires strong organizational skills, attention to detail, discretion with sensitive information, and the ability to work effectively in a fast paced manufacturing environment.

Key Responsibilities

Office Management & Administrative Operations

Serve as the primary administrative point of contact for the manufacturing site, including reception, visitor coordination, and general office operations

Manage office supplies, service vendors, and administrative processes to ensure smooth day to day operations

Coordinate site communications, postings, and administrative workflows across departments

Maintain organized records, files, and documentation in accordance with company and regulatory requirements

Finance & Accounting Support

Provide support for accounts payable, invoicing, and expense processing, including coordination with corporate finance teams

Support inventory administration, purchase order tracking, and reconciliation activities

Prepare and maintain financial and operational spreadsheets, reports, and summaries for plant leadership

Ensure compliance with internal controls, documentation standards, and audit requirements as applicable

Manufacturing Site Reporting, Cost Control & Data Integrity

Serve as a primary owner of plant level cost control reporting, ensuring accurate, timely, and decision ready production, cost, and sales data

Enter and reconcile operational data impacting cost and margin, including outsourced production activity, finished goods, and job standards

Prepare and analyze cost sheet reviews, board variance corrections, waste reports, and OEE/sales reports, highlighting cost drivers, inefficiencies, and opportunities for improvement

Generate and maintain maintenance, production, and performance reporting to support labor, material, and overhead cost management

Lead monthly WIP organization and inventory reconciliation, ensuring accurate valuation, verifying coating inventory and raw material usage, and preparing controller worksheets

Maintain strict data integrity across production, labor, inventory, and cost systems to support accurate financial reporting and internal controls

Partner closely with operations, maintenance, and finance leadership to identify cost variances, resolve discrepancies, and support corrective actions

Employee Engagement & Site Culture Support

Coordinate employee engagement initiatives, recognition programs, and site events

Support onboarding and offboarding logistics, including new hire orientation coordination and documentation

Assist with employee communications, postings, and engagement activities that reinforce site culture and values

Partner with HR and site leadership to support engagement surveys, action plans, and employee communications

Compliance, Coordination & Continuous Improvement

Maintain confidentiality of employee, financial, and operational information

Support audits, inspections, and internal reviews by providing documentation and administrative coordination

Identify opportunities to streamline administrative, reporting, and finance support processes

Provide general administrative and operational support as needed to meet site and business needs

Qualifications & Experience

Required

High school diploma or equivalent

35 years of experience in an office management, administrative, finance support, or plant administrative role, preferably in a manufacturing environment

Strong proficiency in Microsoft Excel and other Microsoft Office applications

Experience handling financial data, reports, or accounting support activities

Strong organizational skills with a high level of accuracy and attention to detail

Preferred

  • Experience supporting manufacturing or operations leadership
  • A ssociate degree or coursework in business, accounting, or administration preferred
  • Familiarity with ERP systems, production reporting tools, or plant level financial reporting
  • Experience coordinating employee engagement activities or site events
  • Understanding of basic accounting principles and internal controls

Key Competencies

Highly organized with strong follow through

Professional communication skills (written and verbal)

Ability to manage multiple priorities and deadlines

Discretion and confidentiality

Collaborative, service oriented mindset

Comfortable working in a fast paced, hands on manufacturing environment

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.
Job ID: 523308289
Originally Posted on: 6/2/2026

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