Receptionist - Wichita, KS

Workplace Experience Receptionist (Part-Time) - Wichita, KS Job Description This part-time Workplace Experience Receptionist role offers the opportunity to serve as the welcoming face of a Wichita facility, delivering elevated client and guest experiences in a professional, hospitality-focused environment. You will primarily support two lobbies, greeting a mix of employees and high-profile visitors, and ensuring every guest feels valued and well assisted. The position is onsite, Monday through Friday, providing flexible lunch coverage and paid time off coverage as needed, with no weekend work. There is potential for the role to transition to full-time depending on internal opportunities, and free on-site parking is available. Responsibilities Warmly welcome guests, visitors, and callers, anticipating their needs and assisting with arrivals, departures, office orientations, and general requests. Provide reception services for two lobbies, including one primarily serving employees and another serving high-stakes visitors such as executives and public figures. Meet and greet visitors in a professional and friendly manner, creating a positive first impression that reflects a high standard of hospitality. Print and issue temporary badges for visitors, ensuring proper procedures for access and security are followed. Act as a central point of contact at the front desk, providing information, directions, and wayfinding support for campus services and activities. Engage visitors, employees, and callers in a helpful and timely fashion, ensuring they feel welcomed, informed, and supported throughout their visit. Collaborate with clients, customers, and internal support teams to proactively anticipate needs, identify issues, and contribute to effective solutions. Maintain a strong awareness of all facility services and work closely with facilities management to cultivate a consistent, hospitality-focused approach. Demonstrate confidence, professionalism, responsiveness, and exceptional customer service skills in all interactions, both in person and via phone or digital tools. Actively monitor and maintain the front desk, lobby, and surrounding areas to ensure they remain safe, clean, organized, and aligned with brand standards. Create and submit work orders for custodial, maintenance, safety, and security concerns using the appropriate channels and systems. Identify potential risks related to privacy, security, or operations and escalate issues appropriately to prevent incidents or disruptions. Use Microsoft Office tools and collaboration platforms, including Teams, to support daily operations and communication needs. Provide coverage during scheduled lunch hours from 11:00 a.m. to 2:00 p.m. Monday through Friday, as well as additional PTO coverage as needed and available. Essential Skills Minimum 1-2 years of previous customer service or hospitality-related experience. Strong people-focused mindset with a genuine passion for creating experiences that exceed expectations. Warm, professional demeanor with excellent interpersonal skills and a hospitality-oriented approach. Flexibility and a positive attitude when managing shifting daily priorities and varying lobby needs. Excellent verbal and written communication skills, with the ability to interact professionally with a wide range of visitors and employees. Fluency in English to support effective client, guest, and internal communication. Ability to multi-task and prioritize while maintaining consistent, high-quality guest experiences. Working knowledge of information technology tools and platforms used in an office environment. Proficiency with Microsoft Office applications, including Teams, Excel, PowerPoint, Word, and Outlook. Comfort working in a front-facing, reception or administrative support role with limited phone work but high in-person interaction. Additional Skills & Qualifications Prior experience in a receptionist, administrative support, or workplace experience role. Experience in customer service within corporate, hospitality settings. Demonstrated ability to work effectively with high-profile visitors and stakeholders while maintaining discretion and professionalism. Experience using collaboration tools such as Microsoft Teams to coordinate with colleagues and support teams. Strong attention to detail when handling visitor registration, temporary badges, and access procedures. Ability to identify facility issues and coordinate with maintenance, custodial, or security teams through established work order systems. Comfort working independently while also collaborating closely with facilities and workplace experience teams. Ability to adapt to potential future expansion of hours or responsibilities if the role transitions to full-time. Work Environment This role is fully onsite in Wichita, KS, within a professional corporate facility that includes two distinct lobby areas. You will work part-time, Monday through Friday, primarily providing flexible lunch coverage from 11:00 a.m. to 2:00 p.m., along with additional paid time off coverage as needed and available. There is no weekend work. The environment is highly guest-focused, with one lobby serving mostly current employees and the other welcoming high-stakes visitors, including leaders and other distinguished guests. The position involves frequent in-person interaction, limited phone work, and regular use of Microsoft Office and collaboration tools such as Teams. You will work closely with facilities and workplace experience teams and use established systems to submit work orders for custodial, maintenance, safety, and security needs. The front desk and lobby areas are expected to remain clean, organized, and aligned with professional brand standards. Free on-site parking is provided, and there may be opportunities for the role to transition to full-time depending on organizational needs. A professional, polished appearance and demeanor are expected to align with the high-touch, hospitality-focused nature of the role Job Type & Location This is a Contract position based out of Wichita, KS. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Wichita,KS. Application Deadline This position is anticipated to close on May 31, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ... for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.