Service Administrator

Salary: $23 per hour

Reference: 418635DD

Join a growing service and equipment operation that supports critical heavy equipment and crane service needs across the region. We're looking for a highly organized and customer-focused Service Administrator who thrives in a fast-paced environment and enjoys coordinating service operations, supporting technicians and managers, and helping keep day-to-day operations running smoothly.

Service Administrator

Schedule: Monday-Friday | 7:00 AM-4:00 PM | 7:30 AM-4:30 PM

Responsibilities

Answer and manage incoming service-related phone calls

Schedule and coordinate service and repair appointments

Create and process work orders and invoices

Assist with parts, service, and repair coordination

Communicate with customers regarding service updates and scheduling

Maintain accurate records, logs, reconciliations, and filing systems

Support timekeeping and general administrative tasks

Greet visitors and assist with branch communication

Collaborate closely with service and parts departments to ensure smooth workflow

Qualifications

High school diploma or GED required

At least 1 year of administrative or office support experience preferred

Experience in heavy equipment, construction, service, logistics, or industrial environments is a plus

Strong Microsoft Office and Excel skills required

Excellent communication and customer service skills

Must be organized, dependable, and comfortable multitasking in a busy office environment

Friendly and professional demeanor with strong verbal communication skills

If you enjoy coordinating operations, communicating with customers, and supporting a fast-moving service team, we'd love to hear from you.

Ascendo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.

Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

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