MISSION
The Operations Support Assistant - Front Desk creates exceptional experiences for clients and associates through friendly interactions and support. In addition, this position provides office administrative support for the Atlanta office.
RESPONSIBILITES
- Greets visitors and contacts appropriate associate and/or directs visitors to proper location.
- Answers incoming communication lines with professional warmth and courtesy; locates appropriate associate and directs calls to destination without delay as required.
- Provides assistance with all incoming and outgoing mail, meeting and conference room coordination, supply requisition, and other office housekeeping duties.
- Processes benefit commissions and carrier statements.
- Provides administrative support to associates needing assistance with projects including FedEx shipments, and event essentials such as creating name tents, setting up catering, etc.
- Provides backup assistance and support to the Office Operations team
o Orders and organizes coffee shipments bi-weekly based on current inventory.
o Manages copier maintenance including placing service calls and ordering necessary supplies.
o Assists in set-up for video conferences across offices.
o Help stock kitchen supplies, keep coffee machines maintained, and clean out office refrigerator(s).