Student Worker - Office Assistant - BC

Job Title: Office Assistant

Job Classification: Administrative and Office Services, Student

Department: Campus Living & Learning

Hiring Manager: MadeleineRuth Norman

Contact: ...

Work Schedule: Flexible working hours

Desired Length of Employment: Fall/Spring

Pay Rate: $8.00

Key Components:

• In a student employee capacity, may perform or assist with similar functions of an administrative associate or office manager.

Job Description:

i. Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall

Director (RHD)

ii. Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and

checking out equipment

iii. Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and

gift registries

iv. Be knowledgeable of on-campus locations and resources

v. Support residents in communicating issues of concern to other members of the hall staff

vi. Enforce and uphold Campus Living & Learning policies and procedures

vii. Complete other administrative tasks as assigned by the supervising RHD

Learning Outcomes:

i. Excellent customer service skills (in-person, per telephone, and via email)

ii. Organization and creativity in administrative responsibilities

iii. Proficiency in problem-solving; responding to issues with consistency, accuracy, and adaptability

iv. Understanding of the internal operations of a major, complex system (i.e. residence hall).

v. This includes but is not limited to: facilities management, technical operations, safety & security monitoring.

Required Skills:

i. Typing

ii. Ability to learn a computer program for Front Desk functions

iii. Ability to complete administrative tasks as requested

iv. Ability to provide customer service to a diverse population

v. Ability to work on a team with a positive attitude.

vi. Time management and flexibility of schedule

vii. Sound judgement to respond to needs/crises as they arise

Employer: Baylor University

Work Location: Texana House

Work Address: 1311 S 5th St