Patient Services Representative

Mountain Community Health Partnership is seeking a full time Patient Services Representative. The position requires a courteous professional who is oriented in customer service needs. This role is a float position supporting both the Burnsville and Spruce Pine locations. Patient Services Representative may also be asked to work at any MCHP facility, based on need.

Key Responsibilities:

• Checking patients in and out.
• Scanning supportive documents.
• Answering the telephone in a pleasant and informative manner.
• Collecting appropriate paperwork and patient information.
• Faxing patient information to outside entities.
• Setting up appointments.
• Verifying insurance coverage and collecting monies due.

Qualifications:

• High school diploma or equivalent.
• 1 year of medical office experience, preferred.
• Knowledge of basic phone etiquette.
• Basic computer skills.
• Ability to understand medical terminology.
• Ability to effectively communication with Hispanic speaking patients, preferred.

Benefits:

• 401(k)
• Employer Paid Health Insurance
• Life Insurance; Group and Voluntary
• Paid Time Off