Branch Administrator

Location I State Truck Center Watertown South Dakota Employment Type Full Time Reports To General Manager About I State Truck Centers I State Truck Centers is a leading provider of commercial truck sales service and parts dedicated to delivering exceptional customer service and high quality solutions to the transportation industry Our Watertown South Dakota location is seeking a professional and organized Branch Administrator to support our operations and contribute to our success Job Summary The Branch Administrator is responsible for providing administrative and operational support to ensure the smooth functioning of the Watertown branch This role involves managing office operations handling customer inquiries processing financial transactions and supporting the branch team in delivering top notch service to our clients The ideal candidate is detail oriented proactive and thrives in a fast paced environment Key Responsibilities Administrative SupportManage daily office operations including answering phones responding to emails and greeting customersMaintain accurate records including customer files invoices and inventory documentationService DepartmentClosing repair orders generating POs and monthly invoice tracking Warranty AdministrationProcess and submit warranty claims electronically Financial ProcessingProcess invoices purchase orders and payments accurately and in a timely mannerAssist with accounts receivable and payable tasks ensuring compliance with company policiesCustomer ServiceAct as the first point of contact for customers addressing inquiries and resolving issues promptly and professionallyCoordinate with the service and parts departments to ensure customer needs are met efficientlyInventory and Supplies ManagementMonitor office and branch supplies placing orders as needed to maintain stock levelsTeam SupportProvide administrative support to the General Manager and other team members including preparing reports scheduling meetings and organizing branch eventsAssist with HR related tasks such as maintaining employee records and coordinating onboarding for new hiresCompliance and SafetyEnsure compliance with company policies procedures and safety regulationsMaintain a clean organized and professional office environment Qualifications High school diploma or equivalent; associate or bachelors degree in business administration or a related field preferred2 years of administrative or office management experience preferably in the automotive or trucking industryProficiency in Microsoft Office Suite Word Excel Outlook and experience with accounting or ERP software eg QuickBooks SAP or similarStrong organizational and multitasking skills with a keen attention to detailExcellent communication and customer service skills with the ability to interact professionally with customers and team membersAbility to work independently and as part of a team in a fast paced environmentKnowledge of the trucking or automotive industry is a plus but not requiredWork Environment This position is based in an office setting at I State Truck Centers Watertown South Dakota locationOccasional lifting of office supplies or files up to 20 lbs may be requiredStandard work hours are Monday through Friday with occasional evenings or weekends based on business needsEmployee Benefits Competitive Wages Be paid your worthTuition assistance for educational and ongoing career growthHealth dental and vision coverage begins on the first day of the following monthPaid Time Off PTO starts accruing day one of your full time employmentHolidays 6 Holidays and 2 Floating Holidays per year401K with company matchingLong Term Disability SuppliedShort Term Disability SuppliedLife Insurance SuppliedHealthiest You Virtual Health Care paid by InterstatePPE Reimbursement Safety Glasses and Safety Boot ReimbursementPet Insurance We care about our furry friendsEmployee Discounts available on products and servicesPaid Employee Assistance Program Free 247 Access to a guidance consultant regarding life challenges you or family member may facePaid Health and Well being screening for employees and their spousePlease note this job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice Interstate Companies is an Equal Opportunity Employer and we encourage all qualified and interested people to apply for this position by submitting a resume for consideration