Salesforce Administrator Data Analyst

Kforce has a client in Merrimack, NH that is seeking a Salesforce Administrator Data Analyst.

Responsibilities:

• End-to-end ownership of Salesforce data hygiene, including quality, and governance
• Advocate and champion for Salesforce data management best practices
• Exporting, cleansing, and re-importing Salesforce data using SOQL, Salesforce Data Loader (or similar tools), and Microsoft Excel (e.g., PivotTables, Conditional Formatting, VLOOKUP)
• Communicate analytical findings clearly and provide actionable, data-driven recommendations
• Data governance, partnering with business and technology leadership to define data ownership, stewardship, and governance models
• Development and implementation of Salesforce data hygiene metrics and standards* Bachelor's or equivalent
• Salesforce.com Administrator certification desired
• 3+ years of relevant experience applying systems analysis methodologies, including requirements definition, data analysis, and data mapping
• 2+ years of application or production support experience
• Proven ability to partner with business and technology teams to analyze problems and design scalable, sustainable solutions
• Strong passion for leveraging data strategically to drive business outcomes
• Hands-on experience administering Salesforce using declarative tools
• Experience significantly contributing to large-scale Salesforce data hygiene initiatives
• Strong understanding of relational database concepts and data modeling
• Experience with Snowflake or similar cloud data platforms
• Experience working with large datasets, including structured and semi-structured data (e.g., JSON files)
• Proficiency in Microsoft Excel for data analysis and validation
• Ability to create clear, thorough documentation, including solution designs, knowledge base articles, and step-by-step user guides
• Comfortable collaborating with business users, technology partners, and leadership
• Proven ability to prioritize work based on business impact, urgency, and SLAs
• Track record of delivering results while maintaining positive working relationships
• Root cause analysis skills to identify behavioral, process, system, or integration drivers of poor data quality and recommend improvements to business processes
• Systems-thinking approach to assess integrations and upstream/downstream impacts
• Familiarity with enterprise data ecosystems and tools such as ETL processes, data lakes/warehouses, and analytics platforms (e.g., Power BI)
• Data quality expertise, including identifying issues and designing solutions using Salesforce features such as duplicate rules, matching rules, validation rules, and automation