Office Assistant for Audio/Video Repair Shop

Telstar Services, established in 2001 and located in North Austin, is looking to fill a full time position to handle office tasks, running the test bench and general customer service needs. This individual must possess high attention to detail, strong initiative, good customer service skills, and a willingness to learn how our business works.

Duties/requirements will include but are not limited to:

-Answering the phone and checking in/out customers as units are dropped off and completed for pickup.
-Moving equipment around the shop and preparation for pick up. (the ability to lift 50lbs)
-Basic math skills to handle cash and check logs.
-Must be able to multitask/follow directions.
-Be flexible and willing/able to assist others around the workplace.
-Strong computer skills/understanding of using social media to promote the business.
-Operational knowledge of the equipment you will be testing.
-Have reliable transportation (you will be expected to run errands for the shop a few times a week)

Some of the products we service at this shop (we do not expect you to be able to repair these, but know how to operate them)

-Reel to Reel Audio Tape Recorders
-Cassette Decks
-Turntables
-Audio Amplifiers, Receivers, Preamps, and Tuners
-CD Players
-Consumer and Professional Camcorders
-Projectors and Televisions
-VCR, DVD, and Laserdisc Players

It is very important that you are familiar with how to set up, connect and use these devices. You will be testing the units that are repaired in the shop. You will also be communicating with customers about the operation and issues with their equipment. Experience with Excel and website design also a big plus.

This Job starts at $17.50 per hour depending on experience.

Please see our website to get familiar with who we are. If you feel you are a good fit, feel free to submit your resume.
Please, no phone calls.

www.austintelstarservices.com