Administrative Assistant 2 - Temporary, Part-Time

We're thrilled you're considering a position with us. To help you prepare, please have the following information readily available before you begin your application: Resume/CV, Letter of Interest , and other applicable documents for the job. You will be completing information related to work history , educational background , and contact information . Some roles may have additional, job-specific questions to better assess your qualifications. We're committed to a fair and transparent hiring process. For more information about working at Pima Community College, visit the Pima Careers page . All employees are expected to live and work within the state of Arizona as a condition of employment. All selected candidates are subject to a successful completion of a background check. The data we collect during the application process is used to evaluate your qualifications for the role you're applying for. All data is handled with strict confidentiality and in accordance with our privacy policy. Position Summary Hours Per Week: Up to 19.5 hours per week Department: District Office Rate of Pay: $19.58/hour The Administrative Assistant 2 performs a variety of office support duties and customer service functions for an assigned department. Provides a variety of information for program offerings to the college community and to the public. Performs a full range of advanced clerical and office support duties, including but not limited to data entry and manage reports for the Outreach and Recruitment team. Additional support to the Outreach & Recruitment team, including but not limited to phone calls and emails to prospective students through call projects and enrollment campaigns. About Temporary Employment: This position has 1 vacant position and will establish a qualified applicant pool for part-time temporary positions. Applications will remain active for 6 months to a year and selected candidates may be contacted as positions become available or when immediate staffing needs arise. Placement in the pool does not guarantee employment. The applicant pool will be refreshed annually. Temporary applicants may be hired for specific assignments or placed in an applicant pool for future opportunities, depending on enrollment levels and business needs. If selected from this pool of applicants, candidates contacted will receive details regarding the specific assignment and will have the opportunity to confirm interest and availability. We are seeking dedicated part-time temporary employees to join our qualified applicant pool. Selected candidates will be considered for placement as positions become available or when immediate staffing needs arise. Part-time temporary roles offer flexible scheduling and the opportunity to support a diverse population of students in achieving their educational goals. Duties & Responsibilities Provides general information and services to students and the general public relating to College inquiries and requests for information in areas including admissions, registration, new student orientation, assessment, and testing Handles a high volume of incoming calls to the college Provides advanced office support to staff and assists Outreach and Recruitment team by directing phone calls; reviews and responds to emails; spreadsheets and reports Serves as first point-of contact for inquiries, assists students, the public, staff, and faculty in solving routine problems related to College student services and associated programs Answers a high volume of calls and email inquiries from prospective students pertaining to information about attending Pima Community College. Refers students to the correct College department for further assistance Assists students with issues relating to registration and financial matters Assists with office coverage and special projects Provide outreach to prospective students as needed through special projects and initiatives at the college Entry level data upload in CRM Performs all other duties and responsibilities as assigned or directed by the supervisor. Self Motivated Job Requirements/Qualifications High school diploma or GED One (1) to Three (3) years of related experience providing technology general office support OR An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above Preferred: Bilingual in English and Spanish Associates Degree/Vocational or technical training in office management Knowledge, Skills and Abilities Knowledge of administrative procedures and practices Strong customer service skills Knowledge of internal and external customer service principles and practices Knowledge and application of organizational and time management principles Skill in effective communication (both written and oral) Skill in performing a variety of duties, often changing from one task to another of a different nature Skill in positive, productive and flexible customer service Ability to adapt and maintain professional composure in emergent and crisis situations Ability to apply effective and accurate data entry and typing skills Ability to develop and maintain effective and positive working relationships Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the key duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform critical tasks. Environment: Work is performed primarily in a standard office environment with staff contact and frequent interruptions Physical: Primary functions require sufficient physical ability and mobility to work in an standard office setting; to remain in a stationary position for prolonged periods of time; to occasionally position self to perform duties; to position or transport light to moderate (up to 20 pounds) amounts of weight; to operate office equipment including use of a computer keyboard; to travel to other locations using various modes of private and commercial transportation; and to effectively communicate to exchange information Vision: Ability to see in the normal visual range with or without correction Hearing: Ability to hear in the normal audio range with or without correction If you require assistance, or a reasonable accommodation for individuals with disabilities, please do not hesitate to contact Pima Community College Human Resources. Human Resources Contact Information: Phone: ... TTY: ... Email: ... Pima Community College is an Equal Opportunity Employer. We encourage applications from all qualified individuals. No benefits are available. 01 **You must be 18 years or older to apply for this position. Are you at least 18 years of age? Yes No 02 **Did you graduate from high school or receive a GED Certificate? Yes No 03 **This position does not provide sponsorship for an employment visa. Will you now or in the future require sponsorship for an employment visa? Yes No 04 **All employees are expected to live and work within the state of Arizona as a condition of employment. Do you currently reside in or plan to relocate to Arizona? Yes No 05 Are you bilingual in English and Spanish? Yes No 06 Are you available to work Monday - Friday, between the hours of 8:00 AM to 5:00 PM? Yes No Required Question