Front Desk Associate

Company Name: Beltone New England

Job Title: Front Desk Associate

Description: We offer a happy and friendly work environment in Auburn MA and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.

Job Type: Full Time, 8-hour shift (NO WEEKENDS)

Salary: $19.00 per hour

Benefits:

401(k) with a 4% match after a year

Health, Dental and Vision Insurance

FSA

Life insurance

Short- and long-term disability insurance

AFLAC

9 Paid Holidays

Paid Time Off

Paid Birthday Day Off

Employee Assistance Program (EAP)

Monthly bonus if you reach your office goal

Responsibilities:

Schedule patient appointments either in person or over the phone

Maintain patient's files abiding by HIPAA regulations

Verify patient's insurance eligibility and benefits through insurance carriers

Create invoices to bill insurance accurately and timely with attention to detail

Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm

Light cleaning, filing, and inventory management

Requirements:

Must be knowledgeable in Microsoft Word and Outlook

Ability to multi-task and stay organized required

Experience with billing insurance preferred

Experience scheduling in a software system preferred

Ability to communicate effectively orally and in writing required

Experience working in a professional office environment preferred