Campus Title Administrative Assistant 1, SG-11 (Registrar)
Department Office of the Registrar
Position Summary
HIGHLIGHTS
SUNY Geneseo is looking for a team member to join the Registrar's Office as an Administrative Assistant 1, SG-11. We are looking for a supportive and dynamic individual to provide office support and maintain projects.
Responsibilities include:
customer service and office administration
registration support
travel support
Required Qualifications
MINIMUM QUALIFICATIONS
You must meet one of the following requirements:
Reassignment Requirement: You must have one year of permanent competitive or 55b/c service as an Administrative Assistant 1, SG-11 (formerly Secretary 1, SG-11).
Administrative Assistant Trainee 1 Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title (SG-06 or above).
Administrative Assistant Trainee 2 Transfer Eligibility Requirement: You must have successfully completed the 52 weeks of service as an Administrative Assistant Trainee 1 and successfully completed the four core administrative support courses or have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title (SG-08 or above) and successfully completed the four cor administrative support courses.
Administrative Assistant 1 Transfer Eligibility Requirement: You must have one year of service in a clerical title (SG-09 or above) and successfully completed the four core administrative support courses and the four elective administrative support courses, as designated by the agency.
Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).
Civil Service Canvass Letter: You are reachable on the NYS Civil Service Administrative Assistant Trainee 1 canvass list and received a canvass letter (either mailed or via email). The level of traineeship that you would be hired at is dependent on completed mandatory and elective coursework.
NY HELPS: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration OR Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.
*If you are eligible for this position by way of the Administrative Assistant traineeship program, your salary will be that of the salary grade of your traineeship level.
Applicants must be eligible to work in the United States without a visa sponsorship.
Preferred Qualifications
PREFERRED QUALIFICATIONS
Two or more years of relevant and successful experience in an academic department or college setting
Experience working in Banner
Posting Details
Posting Details
Posting Number C545
Number of Vacancies 1
Line # to be filled 00162
Full or Part-time Full-Time
Appointment Type Contingent Permanent
Job Posting Date 05/28/2026
Job Posting Closed Date 06/14/2026
Salary Dependent on level of hire, starting at $40,391*
Special Instructions to Applicant
You will be required to submit a cover letter, resume, and contact information for three professional references, including at least two past/current supervisors.
Please note that references will be contacted at the time of on-campus interviews.
About SUNY Geneseo
Mission Statement
We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.
Vision
We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.
Values
The Geneseo campus community is guided by our beliefs in and commitments to the following values:
Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.
Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.
Belonging: Welcoming a diverse campus community that supports and celebrates
different identities, promotes equity and inclusion, and respects the ideas and
contributions of each individual.
Civic Engagement: Encouraging active participation grounded in self-reflection,
empathy, and an ethical commitment to the common good of our local and global
communities.
Sustainability: Building a culture of well-being that integrates and applies principles of
environmental, social, and economic stewardship informed by an understanding of the
past and our obligations to the future.
Equal Employment Opportunity/Affirmative Action Employer
SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.
Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.
To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at ... or email Find out more about our Community Commitment to Diversity, Equity, and Inclusion!
Background Investigation Statement
All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at
Clery Statement
Applicants interested in positions may access the Annual Security Report(ASR) for the College at The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at ....
5560
Job Duties/Responsibilities
Job Duties/Responsibilities
Job Duty/Responsibility
Function 1: Customer Service
Independently answer questions and provide support via Registrar's Office phone, email, and walk-up window; triage and prioritize requests requiring further assistance from office staff
Assist students, faculty, and staff in troubleshooting and looking up information in various systems (e.g., Degree Works, KnightWeb, Banner, etc.)
Process health certificates and sports verifications
Research and process requests for employment verifications through the National Student Clearinghouse and manually as necessary
Open and distribute incoming mail; send mailings
Correspond with academic departments to coordinate on outstanding transfer articulation questions
Percentage Of Time 35%
Job Duty/Responsibility
Function 2: Office Administration
Create, maintain, and enter information into spreadsheets and student information system; use technology applications (e.g., email, spreadsheets, word processors, student information system, etc.)
Work with Student Accounts and Financial Aid to update student residency status
Work with Student Accounts to maintain student SSNs in student information system
Review college Bulletin in Acalog for correct spelling and proper grammar
Review and proofread Registrar's Office website, including Academic Calendar; improve site navigation and usability
Keep up-to-date with training on Adobe Sign
Cross-train on critical Registrar's Office functions (e.g., transfer articulation processing, transcript issuance, non-matriculated student registration, LOA & withdrawal processing, etc.)
Percentage Of Time 30%
Job Duty/Responsibility
Function 3 : Registration Support
Independently monitor and process all outgoing cross-registration requests, registering students for placeholder courses and downloading/uploading transcripts when coursework is completed
Independently monitor and process all incoming cross-registration and non-matriculated registration requests: create SIS accounts for students, verify prerequisite data, register students for classes, respond to all enrollment-related questions
Process all reverse transfer requests received via central SUNY system
Assist in admitting and registering students in dual enrollment programs
Coordinate with colleagues in Advising, Enrollment Management, Financial Aid, and Student Accounts on administrative withdrawal processing
Work with colleagues in Advising to ensure accurate and prompt deregistration of students following academic dismissal
Coordinate all student information system activity for LIVES program participants
Percentage Of Time 25%
Job Duty/Responsibility
Function 4: Finances
Maintain office supply stock (including transcript paper) and coordinate orders/distribute supplies
Work with Travel office to complete, file, and reconcile all travel paperwork for office staff
Provide backup support for all other office financial transactions
Percentage Of Time 10%
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please select the minimum qualification requirement that you meet. Requirement descriptions can be found above under 'Minimum Qualifications'.
Reassignment Requirement
Administrative Assistant Trainee 1 Transfer Eligibility Requirement
Administrative Assistant Trainee 2 Transfer Eligibility Requirement
Administrative Assistant 1 Transfer Eligibility Requirement
Reinstatement Requirement
Civil Service Canvass Letter
NY HELPS
I do not meet any of the above requirement qualifications.
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Canvass Letter
Department Office of the Registrar
Position Summary
HIGHLIGHTS
SUNY Geneseo is looking for a team member to join the Registrar's Office as an Administrative Assistant 1, SG-11. We are looking for a supportive and dynamic individual to provide office support and maintain projects.
Responsibilities include:
customer service and office administration
registration support
travel support
Required Qualifications
MINIMUM QUALIFICATIONS
You must meet one of the following requirements:
Reassignment Requirement: You must have one year of permanent competitive or 55b/c service as an Administrative Assistant 1, SG-11 (formerly Secretary 1, SG-11).
Administrative Assistant Trainee 1 Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title (SG-06 or above).
Administrative Assistant Trainee 2 Transfer Eligibility Requirement: You must have successfully completed the 52 weeks of service as an Administrative Assistant Trainee 1 and successfully completed the four core administrative support courses or have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title (SG-08 or above) and successfully completed the four cor administrative support courses.
Administrative Assistant 1 Transfer Eligibility Requirement: You must have one year of service in a clerical title (SG-09 or above) and successfully completed the four core administrative support courses and the four elective administrative support courses, as designated by the agency.
Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).
Civil Service Canvass Letter: You are reachable on the NYS Civil Service Administrative Assistant Trainee 1 canvass list and received a canvass letter (either mailed or via email). The level of traineeship that you would be hired at is dependent on completed mandatory and elective coursework.
NY HELPS: Two years of experience in administrative support, which includes use of office software (e.g., email, word processing), provision of customer service, business writing, and/or office administration OR Certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology substitutes for two years of experience.
*If you are eligible for this position by way of the Administrative Assistant traineeship program, your salary will be that of the salary grade of your traineeship level.
Applicants must be eligible to work in the United States without a visa sponsorship.
Preferred Qualifications
PREFERRED QUALIFICATIONS
Two or more years of relevant and successful experience in an academic department or college setting
Experience working in Banner
Posting Details
Posting Details
Posting Number C545
Number of Vacancies 1
Line # to be filled 00162
Full or Part-time Full-Time
Appointment Type Contingent Permanent
Job Posting Date 05/28/2026
Job Posting Closed Date 06/14/2026
Salary Dependent on level of hire, starting at $40,391*
Special Instructions to Applicant
You will be required to submit a cover letter, resume, and contact information for three professional references, including at least two past/current supervisors.
Please note that references will be contacted at the time of on-campus interviews.
About SUNY Geneseo
Mission Statement
We are a distinctive public liberal arts college that welcomes and inspires students to develop their knowledge and skills to build a better world. Our supportive, inclusive community is exceptional in cultivating creativity, engagement, and discovery. We find strength in diversity, joy in growth, and fulfillment in lifelong learning.
Vision
We will cultivate a distinctive, equity-centered, public honors college experience that propels learners to positively impact society.
Values
The Geneseo campus community is guided by our beliefs in and commitments to the following values:
Learning: Embracing high expectations for intellectual inquiry, critical thinking, scholarly exploration, and personal growth.
Creativity: Empowering a spirit of innovation that inspires intellectual curiosity, self-expression, and problem-solving.
Belonging: Welcoming a diverse campus community that supports and celebrates
different identities, promotes equity and inclusion, and respects the ideas and
contributions of each individual.
Civic Engagement: Encouraging active participation grounded in self-reflection,
empathy, and an ethical commitment to the common good of our local and global
communities.
Sustainability: Building a culture of well-being that integrates and applies principles of
environmental, social, and economic stewardship informed by an understanding of the
past and our obligations to the future.
Equal Employment Opportunity/Affirmative Action Employer
SUNY Geneseo is committed to fostering a diverse community of outstanding students, faculty, staff, and administration. We recruit, hire, train, and promote persons in all positions and ensure that all other personnel actions are conducted without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability, genetic information, or any other protected characteristic.
Applicants, students, employees, and other members of the College community (including vendors, visitors, and guests) are protected from illegal forms of harassment or retaliation based upon a protected characteristic.
To request accommodation or assistance for job-related duties or the employment application process, please contact the Office of Diversity and Equity at ... or email Find out more about our Community Commitment to Diversity, Equity, and Inclusion!
Background Investigation Statement
All applicants are subject to drug and criminal background checks. See our full Background Investigation Statement at
Clery Statement
Applicants interested in positions may access the Annual Security Report(ASR) for the College at The ASR contains information on campus security policies and certain campus crime statistics. Crime statistics are reported in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. Applicants may request a hard copy of the ASR by contacting the SUNY Geneseo University Police Department at ....
5560
Job Duties/Responsibilities
Job Duties/Responsibilities
Job Duty/Responsibility
Function 1: Customer Service
Independently answer questions and provide support via Registrar's Office phone, email, and walk-up window; triage and prioritize requests requiring further assistance from office staff
Assist students, faculty, and staff in troubleshooting and looking up information in various systems (e.g., Degree Works, KnightWeb, Banner, etc.)
Process health certificates and sports verifications
Research and process requests for employment verifications through the National Student Clearinghouse and manually as necessary
Open and distribute incoming mail; send mailings
Correspond with academic departments to coordinate on outstanding transfer articulation questions
Percentage Of Time 35%
Job Duty/Responsibility
Function 2: Office Administration
Create, maintain, and enter information into spreadsheets and student information system; use technology applications (e.g., email, spreadsheets, word processors, student information system, etc.)
Work with Student Accounts and Financial Aid to update student residency status
Work with Student Accounts to maintain student SSNs in student information system
Review college Bulletin in Acalog for correct spelling and proper grammar
Review and proofread Registrar's Office website, including Academic Calendar; improve site navigation and usability
Keep up-to-date with training on Adobe Sign
Cross-train on critical Registrar's Office functions (e.g., transfer articulation processing, transcript issuance, non-matriculated student registration, LOA & withdrawal processing, etc.)
Percentage Of Time 30%
Job Duty/Responsibility
Function 3 : Registration Support
Independently monitor and process all outgoing cross-registration requests, registering students for placeholder courses and downloading/uploading transcripts when coursework is completed
Independently monitor and process all incoming cross-registration and non-matriculated registration requests: create SIS accounts for students, verify prerequisite data, register students for classes, respond to all enrollment-related questions
Process all reverse transfer requests received via central SUNY system
Assist in admitting and registering students in dual enrollment programs
Coordinate with colleagues in Advising, Enrollment Management, Financial Aid, and Student Accounts on administrative withdrawal processing
Work with colleagues in Advising to ensure accurate and prompt deregistration of students following academic dismissal
Coordinate all student information system activity for LIVES program participants
Percentage Of Time 25%
Job Duty/Responsibility
Function 4: Finances
Maintain office supply stock (including transcript paper) and coordinate orders/distribute supplies
Work with Travel office to complete, file, and reconcile all travel paperwork for office staff
Provide backup support for all other office financial transactions
Percentage Of Time 10%
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Please select the minimum qualification requirement that you meet. Requirement descriptions can be found above under 'Minimum Qualifications'.
Reassignment Requirement
Administrative Assistant Trainee 1 Transfer Eligibility Requirement
Administrative Assistant Trainee 2 Transfer Eligibility Requirement
Administrative Assistant 1 Transfer Eligibility Requirement
Reinstatement Requirement
Civil Service Canvass Letter
NY HELPS
I do not meet any of the above requirement qualifications.
Applicant Documents
Required Documents
Resume
Cover Letter/Letter of Application
Optional Documents
Canvass Letter
Job ID: 522990102
Originally Posted on: 5/30/2026
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