PBX - Telephone Operator (Full Time)

PBX - Telephone Operator (Full Time)

Full TimeUSCAIndian Wells - United States20 days ago Opening

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Industry:- Hotels & Resorts

Role:- Front Office Agent

Level:- Staff Line level

Department:- Front of House

Full Time

Posted at: 08 May 2026

Last Date: 04 Jun 2026

Salary Details

Competetive Salary Offered

Job Description

Description

Be part of our team as PBX - Telephone Operator at the Grand Hyatt Indian Wells Resort and Villas. Located in Greater Palm Springs, Grand Hyatt features 531 newly transformed luxury guestrooms, suites, casita-style villas, and two brand new Celebrity Chef food & beverage venues. Set within the perfect backdrop of scenic Indian Wells, this property is a destination favorite as it is positioned to take hospitality to a new level in the destination.

This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator must work well handling a high volume of calls. The PBX Telephone Operator should be comfortable and able to answer questions relating to the hotel.

The hourly pay-range for this position is $17.50 - $18.50, which is the range Grand Hyatt Indian Wells reasonably expects to pay. Decisions regarding individual salaries will be based on factors such as experience and education.

Benefits:

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:

Medical, Dental, and Vision after 30 days of Full-Time employment

Paid holidays, vacation and sick leave

Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses

Free room nights, Discounted room nights and Friends and Family discounts (subject to waiting periods)

Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future

Teaching hotel where you can learn from some of the best in the business

Qualifications

A true desire to satisfy the needs of others in a fast paced environment.

Refined verbal communication skills

Ability to sit for long periods of time

Must be able to work a flexible schedule, including weekends and holidays

Proficient in basic computer skills

Customer service experience preferred