Document Processing Clerk I

Under the direction of the Document Processing Team Leader, the Deputy Clerk I is responsible for scanning documents into the system for input, verifying court documents, processing follow up work and performing other miscellaneous and ancillary duties. This position is classified as non-exempt from the overtime provisions of the Fair Labor Standards Act. Maintains a high level of accuracy in the following duties applicable to the position:

• Delivers and picks up court documents from the judicial offices.
• Scans documents into the system for input.
• Processes follow up work, to include foreclosures, issuing summonses, subpoenas, writs, executions and defaults
• Prepares cases for Foreclosure Sale in RealAuction site.
• Assists customers over the phone and through written correspondence; provides standard/detailed information concerning the work unit, may refer inquiry to proper department or agency if unable to assist.
• Processes support payments that are paid through the State Disbursement Unit.
• Sets up and updates child support cases in the State Child Support Enforcement System.
• Works up child support cases for court.
• Opens and processes mail.
• Verifies and boxes up court documents.
• Prepares packets to be sent to outside agencies.
• Performs other follow up duties of a similar nature/level.

• High school diploma or its equivalent (G.E.D.).
• One year of related clerical experience.
• Must be able to type a minimum of 35 correct words per minute.
• Valid Florida Drivers License

An equivalent combination of education and/or work experience sufficient to successfully perform the essential duties of the job will be considered. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Knowledge of general office procedures.
• Skill in customer service
• Skill in taking initiative to complete assignments.
• Skill in accurate data entry.
• Skill in organizing and prioritizing work.
• Skill in the operation of computer software and hardware sufficient to enter, retrieve, and manipulate data Skill in active listening.
• Skill in detail-oriented work.
• Skill in recognizing and diffusing dissatisfied customers.
• Ability to fluently read, interpret, speak, write, and understand the English language.
• Ability to interact professionally and maintain effective working relationships with superiors, coworkers, customers, and others.
• Ability to maintain composure under pressure.
• Ability to multitask and produce in a fast pace setting.
• Ability to work effectively in a team setting.
• Ability to maintain a positive demeanor.
• Ability to follow directions.
• Ability to reliably fulfill employment obligations.
• Ability to adapt to changing priorities.

PHYSICAL ACTIVITIES:

• Manual dexterity, Hearing, Talking, Repetitive motions.

PHYSICAL REQUIREMENTS:

• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

VISUAL ACUITY:

• The worker is required to have close visual acuity to perform an activity, at distances close to the eyes, such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This position description has excluded the marginal functions of the position that are incidental to the performance of essential job duties. All duties and responsibilities are essential job functions. Requirements are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, and abilities.

This document does not create an employment contract, implied or otherwise, other than an at will relationship.