Data Entry - Registered Pharmacy Technician Coordinator

This position is remote.

Responsibilities:

• Must convey professional communication with physician offices at all times both orally and written.

• Understand the requirements for inbound image documents, including how the documents should beorganized/attached in pharmacy management systems.

• Execute the required steps based upon inbound document type and program requirements for creating

• patient profiles and/or new referrals.

• When required, maintain answering of main pharmacy line and transfer inbound callers to correct
  extension based upon reported drug/program.

• Performs other duties as assigned.

• Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx/ScriptMed.

• Answers and resolves internal inquiries within committed timeframes.

• Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.

• Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.

• Complies with all appropriates policies, procedures, safety rules and regulations.

• Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.

Experience and Educational Requirements:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education. Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician's office or social service environment. Pharmacy technician active registration with the State Board of Pharmacy required.

Minimum Skills, Knowledge and Ability Requirements:

• Strong oral and communication skills necessary.

• Computer literacy with MS Office application such as Outlook, Word, Excel, Access

• Excellent written and oral communication skills.

• Strong time management, organization skills, initiative, professional demeanor and positive attitude.

• Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative.

• Active Pharmacy Technician registration according to the state board of pharmacy

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ... or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned