Administrative Clerk

Vaco Atlanta is hiring an Administrative Clerk to support with tax, billing, and business license inquiries. This is a stable opportunity with a supportive leader. Our client is seeking a customer-focused, detail-oriented professional to join the team.

Role: Administrative Clerk
Location : Decatur, GA
Onsite: 100% onsite
Job Type : Contract to Hire
Pay: $18 - $20/hour

What Youll Do:

• Serve as the first point of contact for residents and business owners regarding taxes, billing, sanitation fees, and business licenses
• Handle high-volume calls, emails, account inquiries, and payment-related questions
• Assist with collections, delinquent accounts, repayment plans, refunds, reconciliations, and account updates
• Support revenue operations, mail processing, and cross-functional administrative tasks

What Were Looking For:

• Strong customer service experience (face-to-face + phone preferred)
• High attention to detail, professionalism, and accuracy
• Calm under pressure with the ability to multitask
• Strong communication skills and basic math/computer proficiency
• Eager learner who wants to grow into a subject matter expert

Why Join:

• Contract-to-hire opportunity with long-term stability
• Supportive team with hands-on training
• Meaningful public-facing work serving the local community

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individuals skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the companys 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.