Seasonal Visitor Services Associate

Trinity Church, Boston

206 Clarendon Street

Boston, MA 02116

Date Posted:

May 21, 2026

Region:

Eastern Massachusetts

Category:

Retail/Sales/Waitstaff

Type:

Seasonal

Seasonal Visitor Services Associate

Description:

Trinity Church in the City of Boston is seeking a friendly, outgoing, and customer service-oriented individual to join our team for the summer as a Seasonal Part Time Visitor Services Associate. The ideal candidate will have a passion for providing exceptional visitor experiences and a desire to the history and beauty of Trinity Church with others. As a Visitor Services Associate, you will be responsible for providing exceptional customer service to all Trinity visitors, ensuring they have an engaging and memorable experience.

Qualifications:

Key Responsibilities:

- Greet and wee visitors to Trinity Church, providing them with a warm and hospitable experience.

- Perform opening and closing procedures, including cash register reconciliation and shop set-up/break-down

- Collaborate with other staff members to ensure smooth daily operation, including set-up and break-down of Audio Tour and shop display tables.

- Assist visitors with purchasing tickets for tours, as well as processing payments and selling shop merchandise

- Handle day-to-day administrative tasks related to visitor services such as greeting and directing guests, responding to inquiries, and monitoring the flow of visitors

- Maintain andanize visitor information materials, brochures, and admission stickers.

- Act as a knowledgeable and friendly resource for visitors, answering inquiries in person and over the phone.

- Cooperate with other Trinity Church staff to facilitate visitors' experiences.

- Assist with other duties as assigned by the Manager of Visitor Services.

Requirements:

- Must be available to work weekends, as shifts will mostly be Saturdays and/or Sundays.

- Previous experience in customer service or hospitality preferred.

- Excellentmunication and interpersonal skills plus the ability to interact with diverse groups of individuals

- Strong attention to detail andanizational skills.

- Ability to multi-task and prioritize tasks while working independently as well as part of a team

- A passion for art and cultural history, knowledge of the history and architecture of Trinity Church is a plus.

Working Conditions:

This is a part-time position with a range of 5 to 15 hours per week. The schedule may vary and will include weekends and a potential weekday. The Visitor Services Associate will work primarily in the Narthex and other public areas of the church. This position requires working in a historic building, along with the occasional lifting of up to 25 pounds, and some extended periods of standing, though seating is available.