Concur Junior Administrator

Concur Junior Administrator

Req. #
26208

Job Family
FI - Finance

Location
US-MA-Milford

Pay Range Minimum
USD $54,000.00

Pay Range Maximum
USD $90,000.00
Overview

The Junior Concur Administrator will play a key role in the integration of approximately 4,000 employees into SAP Concur, followed by a transition into an ongoing Concur support and administration role once the integration is stabilized. The initial phase of this position is projectfocused, supporting employee onboarding, data validation, and hypercare activities during a highvolume system implementation project supporting an acquisition. After integration completion, the role will shift to businessasusual (BAU) support, system administration, and continuous improvement of the Concur Travel & Expense platform. This role is ideal for someone seeking handson exposure to both largescale system implementations and longterm finance systems administration.

Responsibilities

Phase 1: Integration & Implementation Support (Initial Focus)
LargeScale User Onboarding

Support the onboarding of new employees into SAP Concur as part of a major integration
Assist with user creation, role assignments, and access validation
Conduct data accuracy checks for employee travel profiles, employee group and manager assignments
Integration & Data Validation

Assist with monitoring and validating inbound and outbound integrations, including:
HR employee data feeds
Corporate card file loads
Accounting or payroll extracts
Identify, track, and escalate integration errors or data mismatches
Reconcile employee populations between source systems and Concur
Maintain issue logs and support remediation tracking during golive
Hypercare & Transition Support

Provide Tier 1 and Tier 2 support during golive and hypercare periods
Respond to highvolume employee inquiries related to:
System access and login
Expense report setup and submission
Travel booking and profile issues
Policy and reimbursement questions
Identify recurring issues and support development of FAQs, job aids, and training materials
Support training and education of transitioning employees
Phase 2: Ongoing Concur Administration & BAU Support (PostIntegration)
System Administration & User Support

Provide ongoing support for Concur users, including onboarding, role updates, and troubleshooting
Support employee lifecycle changes such as transfers, manager changes, and terminations
Assist with maintaining expense policies, workflows, expense types, and audit rules under guidance
Maintain and be the first point of contact on open support cases
Support training and education of Concur users
Expense Operations & Compliance

Monitor expense report workflows to support timely... For full info follow application link.

Waters Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.