Clinic Office Clerk

Delta Health is seeking a professional, organized, and customer-focused Clinic Office Clerk to join our clinic team at our Cedaredge Clinic. This position plays an important role in supporting patient care through front office coordination, scheduling, medical records support, and exceptional customer service.

What You'll Do

Greet and assist patients, families, and visitors

Answer and direct incoming phone calls professionally

Schedule appointments and assist with appointment reminders

Verify insurance information and collect payments

Scan, upload, and maintain electronic health records

Process medical record requests in compliance with HIPAA guidelines

Support providers and clinic staff with daily clerical operations

Maintain accurate patient information and documentation

What We're Looking For

High school diploma or equivalent required

Previous medical office or healthcare experience preferred

Strong computer, typing, and organizational skills

Excellent customer service and communication abilities

Ability to multitask in a fast-paced healthcare environment

Experience with electronic health records preferred

Medical terminology knowledge preferred

Physical Requirements

Frequent sitting, standing, walking, bending, and reaching

Ability to lift up to 40 pounds occasionally

Continuous computer and telephone use

Ability to work efficiently in a busy clinical setting

Why Delta Health?

At Delta Health, we are committed to providing excellence in care while supporting a collaborative and mission-driven workplace culture. Join a team dedicated to serving the healthcare needs of our community with compassion, professionalism, and integrity.

Position Summary

The Clinic Office Clerk performs a variety of clerical, scheduling, customer service, and medical records duties to support efficient clinic operations. Responsibilities include patient registration support, answering phones, scheduling appointments, scanning and maintaining electronic health records, processing medical record requests, and assisting providers and clinic staff with daily operational needs. The ideal candidate demonstrates professionalism, attention to detail, strong organizational skills, and a commitment to patient confidentiality and exceptional service.