Business Office Manager

Job DetailsJob Location: Rich Creek, VA 24147

Business Office Manager/Collections Specialist

Heritage Hall – Rich Creek is currently recruiting for a full time Business Office Manager/Collections Specialist.

Job Summary

The Business Office Manager/Collections Specialist is responsible for all billing and collection activity for the Rich Creek facility. The Business Office Manager/Collections Specialist also oversees Accounts Payable and Resident Fund activity.

Qualifications

The Business Office Manager/Collections Specialist must be organized, detail oriented, self-motivated, and able to multi-task. Preference will be given to applicants with strong collection skills and previous skilled nursing billing experience.

Job Duties and Responsibilities

Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, filing collection warrants, and representing the facility in court

Assist with obtaining Medicaid benefits for Medicaid-eligible residents

Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications

Ensure that Medicare, Medicaid, VA, and private insurances balances are billed and collected in a timely manner

Verify insurance information for referrals

Reconcile and research accounts to resolve past due balances

Prepare and post daily deposits

Ensure the accuracy of all resident fund transactions

Supervise business office staff

Must comply fully with American HealthCare’s Code of Conduct

Must comply fully with American HealthCare’s HIPAA Policies and Procedures

Business Office Manager/Collections Specialist Qualifications:

High School diploma or equivalent

2-year or 4-year college degree preferred

Must be a Notary or eligible to become a Notary

Ability to communicate effectively with a variety of individuals, in both oral and written form

Knowledge of computer systems such as Word, Excel, and Network Systems

Ability to operate office equipment

Ability to analyze and solve problems

Ability to prioritize and organize

Leadership skills