Call Center Administrative Assistant

Lincoln Surgical Hospital is a leading, innovative healthcare organization committed to delivering exceptional surgical care. Our dedicated physicians and staff work collaboratively to achieve outstanding patient outcomes in a supportive, patient-centered environment. We are currently seeking a detail-oriented and professional Administrative Assistant to join our Call Center team.

Schedule:

Full-time, 80 hours per pay period (two weeks)

Monday - Friday | 8:30 AM - 5:00 PM

Key Responsibilities

Duties include, but are not limited to:

• Answer incoming calls and schedule appointments for call center staff
• Route calls efficiently to the appropriate RN or department
• Maintain accurate call center records for all physicians practicing at Lincoln Surgical Hospital
• Verify and update patient demographic information
• Communicate effectively with physician offices to obtain required documentation
• Coordinate with the OR Scheduling department regarding cancellations and patient discharges
• Provide general administrative support, including copying, faxing, filing, and ordering supplies