IT Administrator

IT Administrator

Punxsutawney, PA

1 DAYS AGO

22547870

Summary

Punxsutawney, PA

In-Person

$24.04 - $33.65 per Hour

3 Years Experience

High school graduate or equivalency certificate (GED)

No Commission

40.00 hours per week / Day Shift / Full-Time

Description

Job Summary:

Responsible for serving as the primary on-site IT resource for Windward Outdoor locations, supporting daily technology operations, end users, and systems while collaborating with Berlin Gardens' IT team. This role ensures reliable IT infrastructure, supports ERP implementation, and maintains secure, efficient technology operations across the business.

Essential Job Functions:

Provide daily support for desktops, laptops, printers, phones, mobile devices, and other peripherals

Troubleshoot hardware, software, and network connectivity issues

Set up and manage user accounts, devices, and system access permissions

Support Microsoft 365, email, file sharing, and collaboration tools

Coordinate with Berlin Gardens IT team and external vendors on escalated issues

Assist with basic network administration including switches, wireless systems, and firewalls

Maintain servers, backups, and cloud-based systems

Perform system monitoring, patching, upgrades, and lifecycle management

Support ERP implementation activities including system setup, device configuration, and user support

Configure workstations, printers, scanners, and shop-floor devices tied to ERP systems

Participate in ERP training, implementation sessions, and ongoing system support

Provide post-implementation support and troubleshooting for ERP users

Follow company IT security standards including endpoint protection, MFA, and access controls

Promote and enforce safe computing practices across the organization

Identify opportunities to improve, standardize, and streamline IT processes

Create and maintain documentation for systems, processes, and procedures

Provide feedback and recommendations to leadership on IT improvements and site needs

Perform other duties as assigned by leadership

Minimum Qualifications

Required:

3+ years of hands-on IT experience (support, systems administration, or similar)

Strong knowledge of Windows systems and PC troubleshooting

Experience with Microsoft 365 and Azure AD (Entra ID)

Ability to work independently as the primary IT resource at a facility

Strong communication skills and customer-service mindset

Experience supporting manufacturing environments or ERP systems

Preferred:

Basic networking knowledge (switches, Wi-Fi, firewalls)

Experience with backups, virtualization, or cloud environments

Exposure to scripting or automation (PowerShell preferred)

Experience with SharePoint and OneDrive

Physical Requirements:

Sitting for extended periods (more than 2/3 of workday)

Frequent use of hands for typing and handling equipment

Occasional lifting of IT equipment up to 50 lbs.

Ability to move throughout facility to support users and equipment

Working Conditions:

Indoor office and manufacturing environment

Occasional exposure to production floor conditions including noise and temperature variation

Limited after-hours support required for critical issues only

Occasional travel required to Florida location

Benefits:

Health

Vision

Dental

Life Insurance

401k, 401k Match 3%

Additional Information:

This job description is not intended to be all-inclusive. Employees may be required to perform other related duties as assigned to meet the ongoing needs of the business.

Windward Outdoor reserves the right to modify job duties, responsibilities, or requirements at any time. This job description does not constitute a contract of employment.

Additional Details

Driver's License: Class C - Standard Drivers License

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