Part-Time Mobile Health Unit Front Desk Receptionist
- Alabama Regional Medical Services
- Birmingham, Alabama
- Full Time
About the Role:
We are seeking a Part-Time Mobile Health Unit Front Desk Receptionist to support our mobile healthcare services. In this role, you will serve as the first point of contact for patients, ensuring a welcoming, organized, and efficient experience while supporting daily operations across mobile clinic locations.
This position requires flexibility, strong interpersonal skills, and the ability to work in a fast-paced, community-based healthcare environment.
***APPROXIMATELY 20 HOURS PER WEEK***
Key Responsibilities:
Greet, check in, and assist patients and visitors in a professional and compassionate manner
Manage patient flow within the mobile health unit to ensure timely and efficient service
Schedule appointments and maintain accurate patient records in the scheduling system
Answer incoming calls, route inquiries appropriately, and take detailed messages
Verify patient insurance information and collect co-pays and required documentation
Accurately record patient sign-ins and post payments into the system
Balance and reconcile daily receipts and revenue reports
Assist with clerical duties, including correspondence, forms, and documentation
Support other mobile health services as needed
Maintain confidentiality and comply with HIPAA regulations
Travel to various mobile clinic locations as scheduled
Perform additional administrative duties as assigned
Qualifications:
High school diploma or GED required
Minimum of 6 months of experience in a medical, front desk, or office setting preferred
Strong communication, organizational, and customer service skills
Experience with patient scheduling and insurance verification preferred
Ability to work independently and adapt to changing locations and schedules
Friendly, dependable, and professional demeanor
Reliable transportation and willingness to travel between mobile clinic sites