Front Desk Agent - Grande Shores Resort

Guest Services Agent/ Front Desk

Job Description- You will welcome all guests upon their arrival witha smiling face and friendly attitude. The front desk is often the first pointof contact for guests; giving the agent responsibility of a first impression.Some of the daily duties include, but not limited to; checking in and out,issuing room keys/cards, keeping records of guest accounts, processingpayments, and making edits to guests' reservations.

2 Positions - Days& Evenings

Full Time

Hourly Rate - $14.00- $16.00

Job responsibilities:

Check guests in and out of resort

Issue guest keys appropriately

Communicate with other departments to meet guestrequests

Accommodate guests scheduled stay as needed

Follow all company safety and security policies andprocedures; report any maintenance problems/safety hazards

Welcome and acknowledge all guests according tocompany standards; anticipate and address guests' service needs

Resolve quest concern; assist in all inquiriesrelating to hotel amenities and services

Guest Services Agent Requirements:

Available to work a flexible schedule includingweekends and holidays

Previous experience is preferred but not required

Strong verbal and written communication skills aswell as positive body language

Qualifying team members may enjoy the following benefits:

Medical insurance

Vision, Dental, Disability, Life, and Accidentinsurance

Paid Vacation

Bereavement leaves

401K Plan

Myrtle Beach Seaside Resorts believes that our employees are thestrength, vendors are the standard, homeowners are the prospect, and customersare the focus. We are committed to maintaining a safe and secure, workingenvironment, which promotes communication, participation, and involvement. Empoweredand proactive staff create memorable experiences for our guest that exceedexpectations.