Part-time Office Assistant, Campus Recreation and Wellness

Category: Staff

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The Office Associate supports the daily operations of the Campus Recreation & Wellness office by serving as the primary point of contact for customers and visitors. This role ensures a positive customer experience through effective communication, accurate transactions, and efficient scheduling of services. Additionally, the position provides essential administrative support to maintain smooth and organized office functions.

Primary Duties Include:

• Provide front desk and reception support for the Campus Recreation & Wellness office by answering phone calls, welcoming visitors, and assisting with general inquiries about programs and services. Direct patrons to appropriate staff members as needed.
• Process sales for memberships, guest passes, lockers, personal training packages, massage services, and other program offerings. Accurately handle cash transactions, maintain a balanced cash drawer, and complete end-of-shift reconciliations.
• Schedule and manage massage appointments, ensuring accurate booking and clear communication with clients and staff.
• Support the Coordinator of Business Services with clerical and administrative tasks, contributing to the efficient daily operations of the office.

Job Requirements:

• High school diploma or GED
• Excellent customer service skills
• Ability to learn software programs quickly

Additional Information:

Hourly Rate: $9.75

Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.

Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.

Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ... or by phone at .... Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's website.

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